29736 Frederick Boulevard, Daphne, AL 36526, United States
Showing 5 reviews out of 31 total
5 Stars - After dealing with another local dealership, I was pleasantly surprised at how easy they made it. Murray's needs base approach to car sales was great. Other dealerships need to take notes. Wonderful service from top of company to bottom. I HIGHLY recommend making this your first place to shop. I will do business with them in the future and will recommend them to friends and family! Thanks again ESH! *****
5 Stars - I had the opportunity to drive from Pace, Florida to Daphne, Alabama, to Eastern Shore Hyundai on 2/28/2015 to shop for a vehicle. I spoke with Salesperson Danny Ponce who was from the moment we spoke to the time I finalized my purchase, the most pleasant and professional salesperson I have ever dealt with. We had the understanding that if Eastern Shore could not meet my vehicle needs that we would "part as new friends". I spent the entire day there with Danny and the Eastern Shore employees, to include meeting the General Manager, and they never failed to impress me. They all definitely are a family and work to please the "customer". Before leaving the lot, after my purchase, Danny even explained every detail of the interior of the vehicle, to ensure that I was knowledgeable of every aspect prior to leaving. The following day, I received a phone call to see if I had any questions or concerns, of which I did not. They saw to that for me. I even received a follow up call from the General Manager, Mr. Esfahani, to ask if I received good service from everyone involved. I have never had a General Manager bother to contact me once I drove off the lot. It was just the opposite, no contact from anyone once the deal was complete. I was pleasantly surprised. I would highly recommend the drive from anywhere, to Eastern Shore Hyundai to experience a PROFESSIONAL company. They definitely have their business in order, customer COMES FIRST, period. Please ask for Danny Ponce and he definitely will not let you down. Thank you Eastern Shore Hyundai, Salesman Danny and all involved in my purchase. I am a customer for life!
1 Stars - TERRIBLE TREATMENT,
I LEASED A 2013 SONATA CAR FOR MY WORK, NICE CAR, GOOD MILES PER GALLON.
AFTER TWO YEARS I DECIDED I NO LONGER NEEDED THE EXTRA CAR. I WENT BACK TO EASTERN SHORE HYUNDAI TO RETURN (EARLY) THE CAR AND PAY OFF THE LEASE. I WAS TREATED VERY BADLY, BY SEVERAL SALES PEOPLE AND A MANAGER. THE MANAGER REFUSED TO TAKE MY PAYMENT AND WAS VERY RUDE AND CURT TO ME. I WILL NEVER STEP IN THAT DEALERSHIP AGAIN. I TOOK THE VEHICLE TO PALMER HYUNDAI IN MOBILE, AL. WAS TREATED WITH DIGNITY AND RESPECT AND THE PEOPLE TOOK CARE OF MY NEEDS.
UP YOURS JOE (MGR AT EASTERN SHORE HYUNDAI).
5 Stars - AMAZINGLY PLEASANT. As a widow I HATED going into dealerships. This was my best experience ever in purchasing a vehicle. Let's start with the sales representative, Richie Peak. NO pressure. To the ladies out there, I found Richie to be trustable; no razzle, dazzle; just the facts please. He showed me how to work all the gadgets and buttons. He took the time to meet with me again the next day and go over things again. Richie took me to meet the F&I guy and WE had a conversation and determined what I needed. Refreshing! And again no pressure. As to the vehicle it has the BEST RIDE of any vehicle I have ever owned (including my much loved cadillac) and it comes with everything as standard equipment. This dealership is second to none and should be your last stop shopping.
5 Stars - We live in Pensacola and had shopped the car here but they just could not beat the deal we got with Richie. He made the experience pleasant and easy. The whole team at Eastern shore was very professional . I will send friends there without any hesitation. Richie stayed late to make sure all of our questions were answered and all of our papers were in order . Great experience !