735 Beltline Road Southwest, Decatur, AL 35601, United States
Showing 5 reviews out of 6 total
1 Stars - I am not usually person to leave reviews, but I must at this point. DO NOT DO BUSINESS WITH THESE CROOKS..I am very disappointed with the quality of service with Honda of Decatur. I bought a used vehicle and two weeks later I have a transmission problem (because fliuds where never changed or checked) and the door locks do not work, no one is willing to help, I am constantly rushed off of the phone by my salesperson(Jeff), no one seems to have any information on my warranty, and the manager will not do ANYTHING to fix it. This car was only purchased 2 weeks ago and they are telling me that there is nothing that can be done, its not their problem . This is definitely a buyer beware company, they will NOT assist you in any way after you have paid for the vehicle. They are the nice people in the beginning but BEWARE it is all fake. I will report this to the BetterBusinessBureau (BBB). DISGUSTED.
5 Stars - We had Travis Vincent as our salesperson and what a great job he did for us! There was no pressure, he answered all of our questions and really went the extra mile to make this a great buying experience!
Thank you Travis!
1 Stars - Totally disappointed with the quality and service of Honda of Decatur. I travelled 160 miles to go there just because it seems a big dealership I could rely on to buy used cars. Well, they sold me a car claiming that it was in perfect conditions and a week later after I purchased it, the engine fails due to lack of cylinder compression. They ripped me off and took my money. I made the mistake of trusting these people, don't make that mistake too and go somewhere else.
1 Stars - Bought a new 2016 car and salesman will not honor accessories quote after purchase.
5 Stars - We bought our 2008 Honda Accord from Honda of Decatur recently and we were really pleased with our sales person and the process for buying the car. We arrived at 3pm and were out of the door in our new pre owned Honda by 6pm. It was good doing business with these guys!