3611 Minnesota Drive, Anchorage, AK 99508, United States
Showing 5 reviews out of 7 total
5 Stars - Love this place!!! Thanks for all your help Alaska Leather!! I purchased 1-seat pad, riding ants, helmet. Very knowledgeable staff!! Barb your an amazing owner!!!
5 Stars - Best customer service in town! Alaska Leather has a super knowledgeable and friendly staff. Great selection of motorcycle gear (and fast shipping on special orders). Plus, awesome Buttpads!
5 Stars - Alaska Leather is the best. Everyone is helpful and knowledgeable. They installed my sheepskin seat covers, and now my butt is soooooo warm!!
4 Stars - Not a terrific selection of Arai helmets, but that turned out to be a good thing as I got a great Nolan that I like more than any Arai I've owned! Good service on a busy weekend too, lots and lots (10X more) of selection when compared to local dealers, expensive when compared to online, but military discount brought it to within $15 of Revzilla, and of course it was in my hands so worth the premium!
3 Stars - I ordered a pad for my motorcycle and after I received the pad I discovered the website listed the wrong size. I contacted them and they told me to send the wrong pad back and they would go ahead and get my new one in the mail the next day. I specifically asked if they were shipping my new one immediately and was told yes.
The shipping department didn't understand the note that was left, so instead of contacting the person who left the note or contacting me they did nothing until they received the old one back with the note I wrote. After that, they still waited until the following day to ship the correct pad. They did not contact me to let me know what was going on, I had to contact them to inquire about my missing pad.
Very poor customer service!