10055 Papago Freeway, Avondale, AZ 85392, United States
Showing 5 reviews out of 64 total
5 Stars - They had the vehicle I was looking for. The price was fair, and the salesman was courteous, and answered all of our questions pertaining to the sale and service of the vehicle we were purchasing. He promptly readied the vehicle for us to test drive, and demonstrated all of it's many features. All our questions were promptly answered. Overall the whole experience was very pleasant.
5 Stars - The sales team did a great job in finding the vehicle that was right for me. They went above and beyond in service. I felt as if I were being helped by a friend. Everything was clearly explained to me and I am completely overjoyed with my purchase.
5 Stars - The service was excellent,Steve Coleman was my salesman,He was up front with everything,got me my trade in value I was looking for and my payments where he said they would be,Plus picked up my new Rubicon from a east side dealership for me that could not provide the deal Larry Miller Chrysler Avondale did ,So they got the deal in my book they are awesome, Recommended highly very easy and fast experience,!!!!! Go see them i dont think you will be dissapointed,Thanks Steve and Larry Miller Chrysler,Marvin McLeod
5 Stars - I LOVE you guys! My husband and I first bought a Jeep Wrangler aka Big Red by your staff and had such an awesome experience that we bought an Elantra a month later. Now we're looking to buy a Fiat for our daughter in a few months and have referred several people. Jonathan, Christian, Diesel, and Jeremey are absolutely AWESOME! The Elantra was serviced a few weeks ago and Gary was really great as well. I have never had such great car buying experiences and Larry H. Miller in Avondale will always be where I go!
5 Stars - First of all, when I pulled up for service within a couple minutes, someone came up and took care of my request. Everyone is friendly and you feel welcome even when you do not have an appointment. The service on my car I feel was thorough and before anything was done I was informed what service needed to be done. My wait was not long before I was able to drive away with my car.
10101 Papago Freeway, Avondale, AZ 85323, United States
Showing 5 reviews out of 146 total
5 Stars - Did a Spring break road trip with our 2012 Dodge Journey from Vancouver to Phoenix, 25 hours in total. Weather was decent but when we turned on the A/C for the first time, it blew only hot air from passenger side. 8 hours of that! So when I searched Yelp for a trustworthy Dodge Service dealer, I was dismayed to read the crappy reviews here. Took a chance and I'm glad I did. Nick Franzen did an exemplary job checking my warranty from Canada, doing a multi check and even a car wash! Cost to me? Nothing, nada, zilch. All covered under warranty. Phew! They were efficient, communicative and friendly. Cant do any better.
1 Stars - I called 4 days ahead to get my Van serviced, the service advisor stated, " we need our 'certified ' ProMaster mechanic here for it, scheduled for saturday. I bring it in friday evening, so they could have it all day if needed. The same guy that scheduled the appointment, acted like he knew nothing about it. and his own employee states in front of me, "you set the appointment, Robert".
I make my living in this van and can't afford to schedule time off, to have some incompetent individual, screw it up!
DO yourselves a favor and find another service center!!!!
Oh and I should also mention for the last 15 years have always been a faithful Dodge/Ram guy... I own 3 new Dodge/Ram vehicles... They will be my last!~
So I see they posted a 1 way response...
This had NOTHING to do with the known issue of "Noisy brakes" . This had to do with The Pro Master rep having me make an appointment to look at other issues. and your rep simply dropped the ball, in a big way. Thanks anyways, with Robert's tone, and lack of respect for my time and business.I will not be bringing my vehicles there.
and the only "miscommunication" was on your service dept's part.
5 Stars - Always ask for Johnathon R. He is by far the best sales person I have worked with at ANY Dealership. He is the most honest, trustworthy, motivated sales person. He will get you what you want and do it right!
5 Stars - The service department did a Great job on my car. They were very informative and the services that were done on my car were done in a timely manner and done correctly. We will definitely take our vehicle back.
1 Stars - The service department is terrible at calling you back. I've had multiple occasions where I had to speak to the service manager to get anything accomplished or to get an update on my vehicle. I even called Robert in service yesterday to ask him a question. He answered my question and I told him I would call him back to setup an appointment. Called him back, left a message, and he never called back. Looks like they are really "striving" for customer service. Its hard to find good customer service in this state. I will be taking my business elsewhere. Tell Robert in service, thanks for the call back! Appreciate it!