Larry H Miller Chrysler Jeep Dodge Ram Surprise
- (623) 537-5000
- N. 13165 Autoshow Ave
- Surprise AZ 85388
- Ratings: 4.6
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Larry H. Miller Chrysler Jeep Dodge Ram Surprise
13165 North Autoshow Avenue, Surprise, AZ 85388, United States
Showing 5 reviews out of 80 total
1 Stars - Bait and switch finance tactics. Should have looked at BBB before approaching this place; feel free to look yourself - 244 complaints as of 2/25/15. I can see here that my review is about the only 1 star, but its just how I feel about the overall experience. Very nice sales people, no problems with the sale, just poor follow up once your done. I had a new vehicle when I left, but terms change when you come back to finalize that paperwork, so I was a no go on that. Keep your options open and prepare yourself for a great start with a possible un-happy ending. I hope if you do go in, your "after-the-sale" experience is better than mine.
5 Stars - Fastest and easiest car buying experience ever! I worked with David Jackson over the phone and once i showed up everything was ready to go. I highly recommend over all other dealerships in the valley.
5 Stars - Great Service Dept. Salesmen are not over bearing. They Do Not ignore what I tell them like a spoiled child only hearing what they want to hear to make a sale like the other sales kids in the area. I have been into this dealership multiple times for oil changes, service, and to browse their inventory. I was always respected, treated with dignity, And able to walk away to make up my own mind in my own time. GREAT JOB GUYS! I am coming back soon. Next time to buy.
5 Stars - I purchased a truck here about 4 months ago and I must say I have been very pleased with my experience not just during the sale but after my purchase with the service department, I bought my truck gently used and have had some warranty concerns and this dealer has worked hard to get my truck on the road quickly and even went above and beyond to get me a rental truck when I was in a bind. Big shout outs to Clay for finding me the right truck after months of searching and me being so picky as well as Todd and Seth in service for keeping me on the road. Highly recommend this dealership!!!
4 Stars - I brought my wife's Jeep Grand Cherokee into the LHM Dodge in Surprise last week. I had previously scheduled an appointment and arrived on time. The service writer met me at my car, took down some information, and escorted me to the waiting area. I enjoyed a bottle of water, a piece of fresh fruit, some local news on the TV's, and then used an open computer to check my email and search on the internet. The waiting time flew by and before I knew it, my car was ready. The service writer explained what had happened, suggested some repair work that was found during the inspection, and collected my money in a very pleasant fashion. I really enjoyed my visit this time.