400 Prescott Lakes Parkway, Prescott, AZ 86301, United States
Showing 5 reviews out of 11 total
5 Stars - I had a very good experience with Lamb Chevrolet. Steven Secor, the gentleman who helped me with my purchase, is a fine representative of the company. He has been extremely helpful, answered all my questions at the time of purchase, and fully disclosed all the financial aspects. I was shown alternatives but there was absolutely no attempt at pressuring me into buying something I didn't want -- unlike another dealership I visited. I've had the car about six weeks, now, and Steven has been most helpful in helping me get to know my Equinox. I have recommended Steven and Lamb to others and will continue to do so.
1 Stars - What a joke. at least 25% of the positive reviews here are from employees. Call up and ask for Nick T and others. He happens to run the website. I was looking at a vehicle that was priced $3,000 less a day ago. It is now $3,000 higher so they can "discount" it for "tent sale". If you miss the circus coming to town just stop at Lamb for some deception, trickery and laughter.
Ethics are paramount when conducting business. Beware of this dealer and the shenanigans they will pull on you. Like others have suggested, if you have to own something Lamb sells, drive to Phoenix to get it.
5 Stars - I recently bought a new vehicle from Lamb Chevrolet Cadillac. Steven Secore was my sales person and made me feel extremely welcome and more than comfortable. He treated me with the upmost respect as a customer. If only all salesmen were as AMAZING as this guy! I highly recommend this fantastic dealership. Thanks Steven and Lamb Chevrolet Cadillac!
5 Stars - Great website! Well organized and easy to navigate. I found the vehicles I was looking for quickly and all the prices and details are readily available. I will definitely consider Lamb Chevrolet when I'm in the market for my next new or used vehicle.
1 Stars - If I could give ZERO stars I would! They offer no customer service and lost a customer before they even had one! Long story short, I took my vehicle in for a broken roller on my sliding door. All they needed to do was quickly look at it, note it was broken, order a new one, and send me on my way until the part came in. Instead the advisor wanted me to wait over 2 hours before someone would even look at it! Needless to say, I didn't stay for 2 hours. I took it to Tim's GMC where they inspected the door, ordered the part, cleaned up the current roller so the door would function a little smoother until the new part comes in, and sent me on my way in 20 minutes! Too bad Lamb's doesn't do customer service like that! If they did they would not only have me as a customer but they would enjoy servicing all 3 of my vehicles!
440 Prescott Lakes Parkway, Prescott, AZ 86301, United States
Showing 5 reviews out of 7 total
5 Stars - I have dealt with three out of the five major dealerships in this town and Lamb Nissan is the BEST! The sales staff is nice and considerate. The service staff is nice. And they have a wonderful selection of both new and used vehicles. Everyone hates dealing with car salesmen so they already show up with a bad taste in their mouth. In my opinion this is the best sales staff around and it doesn't get any better than this. You have nothing to worry about when dealing with Lamb Nissan. Thanks for all your help Leon Frechette.
5 Stars - I have been a sales and service customer at Lamb since 2005. I have been pleased with all my experiences there. Leon Frechette and the GM, Ed Walsh have treated me so well, that although I live 95 miles to the south of Prescott, I alway return to them. Their prices are always the best I can get and there are no add-ons or hidden fees. I do compare prices with Valley dealers and the bottom line is Lamb always beat them and I don't go home feeling like I have been "through the mill" like I do the at the "big boys" in Phoenix.
My experiences with the service department is equally impressive. Again, they have excellent people and I find they never try to "sell me" on something my car does not need.
Overall, an excellent small town, family dealership!
5 Stars - Great place to buy a car have bought 2 cars now had nothing but first class treatment from my sales person Leon I would recommend Lamb Nissan for the best over all service.
2 Stars - First, I want to be CLEAR that this review is about feedback for the lot sales staff only. Service and Internet Sales have been great. I bought a new 2014 Nissan Sentra a few weeks ago. In our sales process of about 6 weeks, we hit their sales lot about three times. I just want to say that if everyone who goes there experiences the attitude issues that we ran into, it would definitely impact Nissan's sales negatively.
I feel that the sales staff could use some serious training in how to treat the customer with respect and consideration. The only reason we returned to purchase there, was because the Internet special on the 2014 Sentra was hard to beat.
1 Stars - WOW TALK ABOUT RUDE SALES STAFF!!!!!!! I never remember this place being like this back when all my family worked there when I was a kid a remember how nice everyone was and now it is crap. WAY TO GO TED LAMB YOU HAD THE BEST NOW YOU HAVE THE WORST!!!!