4154 MacArthur Boulevard, Oakland, CA 94619, United States
Showing 1 reviews out of 1 total
Not terrible, but there were a lot of organizational problems, and ultimately they let me down when it came to my test.
The instructors are very good.
The booking process was very convoluted. You call a number, no one picks up. You have to leave a message, and the owner calls you back. The instructors also apparently submit their schedules every so often, and you can't book anything before they submit the schedule for the time period during which you want a lesson.
In my case, I booked a DMV driving test one month in advance. I e-mailed the owner; she said she would call me back in 2 weeks, after the instructors submit their schedules.
She did not call. After I contacted her, she told me everything was booked, and I had to look for another driving school.
Before this, I had no trouble booking 1-2 weeks in advance, so it didn't make sense that I wasn't able to get anything one month in advance. Clearly, they don't maintain a queue of people who request lessons.
My experience started off with a bit of confusion: I booked the appointment for Thursday at 10am, the time came and no one showed up. I called the school and they apologized for the confusion, saying that someone booked it for Friday instead. Frustrated, I said I would call back to re-schedule.
30 minutes later the instructor himself, the man I spoke to when making the appointment, calls and asks if I could do a lesson at 11am.
So, I went from frustrated to HAPPY! They accommodated me so quickly!
The hour lesson with Steve was GREAT. I'm a 25 year old woman who is terrified of driving. He was attentive and very helpful with his explanations. I could not have hoped for a better instructor.
A Google User
The teachers are very experienced, especially Steve. I think my experience with this driving school would have been much more pleasant if my first instructor was on time for the lessons - he was always 15 mins late. He had memorized all the test routes, though, which I think is professional. Unfortunately, I took my test the beginning of a new year, so the examiner took me to a route that I never practiced with before, which made me panic. Overall, it's not a bad driving school, just not a great one.
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