I went into the store in March to inquire about a 2015 Yamaha FJ-09 that I was interested in. Sent the store an email, a guy by the name of Andrey replied to my email and said to come down and take a look. I stopped by the next day and to my dismay, they didn't actually have the bike there, but nontheless I was more curious about what kind of numbers I was looking at. About half an hour later I had some numbers in my hand with a promise from Scott that he would keep searching for better numbers since it was a weekend and most banks were closed. Few days later, they gave me a call back and had much better and more affordable numbers for me, even with my not so fantastic credit score, so I went for it. They helped me out and hooked me up with a very affordable monthly payment and shopped around to find me great insurance rates, so needles to say I was pretty happy. Ontop of that, they threw in a very nice ICON jacket, an HJC helmet, and some gloves for colder weather riding, so I was set to go. This wasn't my first bike, not by a long shot, but it was nice to have all new gear to go with the all new bike.
About 2 weeks ago I came back in to see if parts could help me out with a warranty claim on the jacket since it was ripping apart at some of the seams already from just normal use, never crashed, and they helped me out with that and threw me a brand new jacket off the shelf in the color I wanted (originally black, new one is blue), so they helped me out bike time. Just today I brought my FJ-09 in for servicing as I suspected it had some issues with the shifter shaft, and sure enough after they did some digging they found the recall was never done by the dealership that PDI'd the bike- a quick phone call to me to let me know and I had a slot in the service department to have it done. I highly recommend seeing these guys if you ever need some help with your bike, finding parts, need some gear, or are just wanting to get into a new bike. They will take good care of you, just ask to talk with MOLO (Andrey) and he will make it his priority to get you onto a new bike at rates you can afford.