Motorcycle Dealers in East Hartford, CT
Motorcycle Dealers in East Hartford By CityGrid
Gengras Harley Davidson Buell
Motorcycles & Motor Sports
Motorcycle & Motor Scooter Dealers, Motorcycle Dealers New
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221 Governor Street, East Hartford, CT 06108, United States
Showing 5 reviews out of 22 total
Gengras Harley-Davidson has one of the best team of people working under one roof! My husband and I regularly shop the clothing department and always receive great service from Pam, Lisa, Cassie and Daryl, but what really blew me away is when I decided to purchase a bike as a surprise birthday gift for my husband. Not knowing anything about motorcycles everyone at Gengras - Joe, Jay, Bob, Mike, Tom, Rick, Ron, and the guys in parts always took the time to answer my endless questions when I popped in. They went that extra mile and took care of every detail for me from A to Z so I would be able to keep it as a surprise until the big unveiling. I left the dealership fully confident I made the right choice with my purchase and I haven’t stopped talking about my experience since. Thank you to everyone at Gengras for the outstanding service!
Thank you Mike and Joe of Gengras Harley Davidson Buell for everything you guys did to help me purchase my first Harley. You guys have really made this experience a great one and have made me a loyal customer.
Now I know why its a great idea to insist on gengras. I was riding my motorcycle home 7/17/14 and had some bad luck, I picked up a razorblade in my rear tire. Better than the front I said and I limped to gengras off I84. Having 30 years behind the handle bars off road racing and on the road I can tell you it was a easy ride. I was thinking what are the chances they will have the tire in stock and be able to change it tonite? Well Josh you really really really came through. Josh stayed late changed my tire and I got on my way. Travis the Service Advisor made it smooth and did the paperwork fast. I didn't want to spend over 300 dollars just for fun today.I would have been stuck with no motorcycle to ride and that is not cool. Not cool for a biker like me. Josh and Travis really went the extra mile and know what customer service is all about. I don't need a new bike or a truck right now but when I do I will tell my friends and take my business to gengras because of the great service I received from Gengras Hartford Harley Davidson.
Picked up my new 2015 Road Glide Saturday, I can't say enough good things about Gengras Harley and the staff. Tyler hooked me up with a test ride on a Saturday, I loved the bike. Told him I had a few things to think about and I'd get back to him. I didn't receive any unwanted sales pitches or phone calls.
Went in the following Saturday met with Tyler, he hooked me up and made the deal happen. Went over to Steve and Phil in parts they set me up with what I wanted, made sure I had the items needed to complete my set up. Again no pressure and no stress.
Service got me on the bike when promised with no issues.
Again thanks to all the management and guys at Gengras, it was a pleasure!
I traveled 285 miles from Harrisburg, PA to buy my first Harley. Crazy? Maybe. Satisfied? Absolutely! John and Phil at Gengras HD were excellent throughout the entire transaction. I arrived first thing in the morning and my Softail was center stage. They had it cleaned up and took the time to explain the operation of my new machine.
Buying a motorcycle doesn't always mean you need to find the closest dealer.
Thank you Gengras HD!
Motorcycles & Motor Sports
Motorcycle & Motor Scooter Repair & Service, Motorcycle & Motor Scooter Dealers
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Last updated 02-Jul-2015
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