Smog Test, Emissions Checks & Inspections in Watertown, Connecticut
Emissions and Smog Testing Stations in Watertown, CT
Emissions and Smog Testing in Watertown By CityGrid
Complete Car Care Center - Raybestos Repair Facilities - The Quiet Zone - Your Complete Car Care Center
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Frank's Quiet Zone
789 Main St, Watertown, CT 06795, USA
Showing 3 reviews out of total
If we could give this shop more than 5 stars we would. Their service has been top notch time after time, with a high emphasis on making the customer's life easier with superb customer service. This shop, Chris in particular, has gone out of their way to service all my cars and to ensure customer satisfaction is obtained. I trust them more than a dealer. I am a customer and so is family, because they have earned my business.
Early diagnosis, honest advice with very little sales pressure to do things not needed. Vehicle is running better than the last times it was serviced at Nissan dealer. Prices fair, customer satisfaction seems to be very important to this operation. Would recommend to friends and family.
You know when you go into a mechanic's office and you are there for one thing and they "recommend" 20 more? Well, this isn't one of those places. I waited a few hours for my car and in the waiting room over heard the owner, Frank, talk to other customers. An elderly lady, perfect target for most mechanics, was there for an oil change. He showed her the color of another fluid. She was ready to say do it but he said it can go until the next oil change. I was surprised to hear that! A few other customers got the same treatment. As far as my car, he mentioned a few things that I should keep in mind but didn't push anything (none emergencies anyway). He took me in within 24 hrs no apt and though couldn't fix the problem that day (needed a part), fixed it 2 days later. And even gave me the lower quoted deal in the end! (Bc of being so quick I was able to get my emissions & registration out in time). A week later I receive a call making sure I'm happy so I decided they deserve a great review. Thanks guys!
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Last updated 07-Jun-2016
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