377 Main Street, West Haven, CT 06516, United States
Showing 3 reviews out of 3 total
I booked and paid for the class online, but didn't receive any confirmation or any info. I called the front desk, which took couple of hours to answer my call and scheduled the class.
They assured to send an email confirmation and a reminder phone call at least a day before the class. However, no one called or emailed and the instructor came in for the class with no notice and we had to reschedule the 2 hour class to 1 hour due to this. Appreciate that they were able to reschedule the class fairly easily.
I agree I should've kept myself a reminder but they should do what they promised to do.
Now regarding the class, the instructor seemed not to be familiar with the local routes and asked the student for the best routes for learning! How come we know about the local routes when we don't have any driving experience!
Finally we ended up doing more than 30 minutes of reverse parking since the instructor wasn't prepared or he didn't want to drive on the local roads!
Did classes with other local instructors and had better experience with them. Unfortunately, from these guys we don't think it worth what we paid.
Don't go here. I needed a car for the road test and state law requires that when you borrow a car from a driving school a 2 hour lesson has to be taken. The lesson was so horrible that I no longer want a license.
On the day of the lesson, the instructor was confused as to how he was supposed to meet up with me. He thought I was going to travel down there when I specifically asked to be picked up so he showed up late. When it came time to drive, the instructor was rude and condescending the entire time. I haven't driven much because the only way I practice was on other people's schedules. My job won't give me hours so I can't afford lessons. The more I messed up, the angrier he became with me. If you don't like working with new/inexperienced drivers, then you shouldn't be working in the area.
He suggested that I practice and book another appointment but he made me feel so horrible that I no longer want to ever drive again. I let the school know how it went and the only thing they could do for me was give me a discount of $50 from the original price of $150 which is unacceptable. They have a no refunds period policy. I paid them to basically get talked out of getting a license. I'm cancelling everything and getting my money back through my bank.
Master Driver Instructor Rick is Back And Booking Fast
Listings provided by Neustar Localeze Last updated 07-Aug-2015