Local Auto Insurance Agents & Providers in Claymont, Delaware
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Auto Insurance Agents in Claymont, DE
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Continental Warranty Inc.
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Continental Warranty Inc
99 Wiltshire Rd, Claymont, DE 19703, United States
Showing 5 reviews out of 16 total
PLEASE DO NOT PURCHASE FROM ANY CAR PLACE. THIS IS GARBAGE AND A WASTE OF MONEY. HAVING TRANSMISSION PROBLEMS ON A 2006 HONDA WITH 90k miles AND THEY ARE WILLLING TO PAY FOR NOTHING CLOAE TO WHAT IT COST. GOT WARRANTY FROM A BETTER WAY IN NAUGATUCK CT. DONT DO IT PLEASE GO ELSE WERE AND SAVE YOUR MONEY. BEWARE!!!!
Wow what a disappointment. Bought their top of the line warranty and finally had to use it. Called Continental ahead of time to discuss repairs and was told just take it wherever I wanted, they don't want the customer in the middle, they take care of everything, etc etc etc. Well, turns out not to be quite so true.
Labor only covered at a lower rate than any reputable shop would ever think of charging, only a certain percentage of the parts cost was covered, they had all sorts of ways to worm out of paying for repairs (and again, this was their 'top of the line' warranty), and worse they don't have a corporate credit card to process payments. They either send a check to the repair facility (which means they'll hold the car until they receive the payment) or you have to front the money on the repair then hope and pray that Continental will actually reimburse you.
I knew I should've stuck with a warranty backed by the manufacturer. Think twice before buying a contract with them. I'll NEVER do business with this company again and will be sure to spread the good word.
WARNING WARNING WARNING!!! RIP OFF COMPANY FROM CLAYMONT,DE. Don't buy any warranty from this company. They will take your money and they will find every excuse not to cover the warranty for your car. They promise to call you back but they never do, you try to talk to the manager and you will get voice mail, you leave a msg and no body will call u back.
Do not buy anything from this company. I bought their so-called "Top of the line" warranty. The first time I needed to use it they wouldn't pay for OEM parts. The second time I used it they would not cover any of the cost of the repair. A Timing Chain guide broke and because of how the warranty is worded, they consider this a normal wear part so it's not covered. Every other part associated with the timing chain was covered, including the plastic cover that goes over it. A part that will never wear at all! Had the timing chain broke and bent valves in the motor, they would have said the broken guide caused the break and therefore the repair is not covered. Stupid! Basically the warranties are worded so they can talk their way out of anything and leave you with the bill. I read over everything I signed when I bought this warranty and I was quite impressed with how much stuff they say they cover, right up until I actually had to use the warranty.
We purchased the Ultra, their best warranty on a pre-owned BMW. It was for 4-years/48,000 miles. My wife totaled her car 5-months after the warranty went into effect, there is also a 30 day waiting period after we purchased the warranty no one told us about. So, 5 months after the warranty was eligible to be used my wife was in a very bad accident and the car was totaled. It took almost 3-months to get a refund check, and the refund check was for 52% of the warranty value. We used 12% of the warranty life and instead of being reimbursed 88% we are reimbursed 52%? Cannot get anyone on the phone to discuss, when you try to call Accounts Payable the phone rings, no one answers, no one answers in any department, except the one where you can buy a warranty? That is about as unprofessional as it gets. I understand maybe a fee should be charged for cancelling a warranty, but is should not be 36% of the warranty value. Will never use this company again.
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Last updated 01-Feb-2016
These Auto Insurance service the following towns and cities
- Marcus Hook
- Garnet Valley
- Penns Grove
- Chester Heights
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