- (850) 456-2277
- N. 618 New Warrington Rd
- Pensacola FL 32506
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Pensacola Motorsports LLC618 North New Warrington Road, Pensacola, FL 32506, United StatesShowing 5 reviews out of 19 total
Sergio Uriarte03/25/141 Stars - I purchased a 2013 kx250f new from Pensacola Motorsports. The following Tuesday I arrive to purchase fork oil, and an engine oil filter so that I could change the engine oil and replace the fork oil as the manual states to do after the 1 hour break in. When I spoke to the parts guys, they were very rude and did not want to be bothered by looking up what weight oil I needed for the forks and what model oil filter I needed for the engine. They also told me I should "Not waste time breaking in the bike, there was no point to it, I should wring it's neck from the first second I crank it. Break in is not necessary." These bikes do not come with a warranty of any kind so I did not appreciate their remark. Regardless, I pressed on for the fork oil and filter. Finally they provided me with the engine oil filter and the fork oil. I already had engine oil at home so I did not need that from them. Once I arrived home and began to prep to replace the fork oil I noticed they sold me the wrong weight oil or the forks. When I went back the following day to return the fork oil they were quite rude again. I brought in my owners manual this time to show them the break in period to hopefully inform them for future customers. The parts person said that was "the first he had heard of that." Now for the best part... I was heading out to the track from the dealer to perform the break in the Saturday I purchased the bike. I asked the dealer if everything was good to go to ride immediately. The sales person said "yep, everything's been done and it's good to go! " To which I replied, everything, you are certain is taken care of? "Yes" the dealer replied. So I went and rode. A few days later I purchased a K&N filter to install on the bike. Low and behold I notice the filter on the bike is bone dry. These filters are supposed to be oiled and greased, otherwise they do not work. I will not be spending another dime in this place.Mark Clabaugh08/06/143 Stars - Pensacola Motorsports is a great place to shop and their employees are friendly. DO NOT request parts from the web or send them email from their website since they do not efficiently check this. Every time I have done this I had to call them several hours into the next day and place the order by phone.Justin Cunningham03/21/141 Stars - Walked around for about 30 minutes deciding which bike I wanted. None of the 7 employee's asked if I needed any help or even greeted me. Found my bike, purchased in Mobile. Thanks! Prices aren't good enough to make up for useless customer serviceBrandon Gardiner12/21/135 Stars - Got a Ninja 650. The bike is amazing and the dealership is too. No bs. No hidden fees. Just straight honesty and out the door pricing. Ask for Mark T.Corban Eells05/29/135 Stars - I was employed at PMS for 15 years and have also worked at other powersports dealers both before and after my time there, so I feel that I am more qualified than most to rate this establishment. Jim Evans was a great guy to work for. During my time there, he was always more than fair with both employees and customers. He also worked hard to make sure his employees were fair with his customers. Because of this, he has been able to retain a lot of extremely good people for a very long time and also has many long time customers. You will not walk into many dealerships and find the level of experience that you will find at PMS. I would not hesitate to send my own friends or family to do business with Pensacola Motorsports!