2870 Forest Hill Boulevard, West Palm Beach, FL 33406, United States
Showing 5 reviews out of 5 total
5 Stars - I bought a Toyota Tacoma 2006 last April and so far it hasn't given me any problem. I drove to Texas back and forth and not problem at all. They gave me one year warranty and 1 year of oil change for free. I truly recommend this dealer as your option to buy your car. You buy here pay here and they give you affordable payment plans.
2 Stars - This is the worse car ripped off place in south florida, the owner is a lair that will never give you his face after you buy a car from him because he already got your money. The good news is that there is law in Florida that if u buy a vehicle and before 30 days you are not satisfy with it you can get all your hard earned money back if u get a lawyer. Remember do not buy any cars from here and tell everybody about it. This guy is a really good liar. Do not buy from here, Do not buy from here, Do not buy from here!!!!!!!!
1 Stars - First, I am going to start with the owner of this place. He is a criminal that has served time in prison, second, I can call him a thief after my personal experience dealing with him. To make my story short, I am a single mom with a 3 year old kid that needed a vehicle to go to work and take my son to the babysitter and I had $3000 of my hard bloody sweat earned money and this guy tells me that he had the perfect car for me, which after hearing my story you realize that it was a total lie. He sold me a car that had a clicking noise in the engine and being a women I don't know anything about cars. I asked him what the noise was and he said not to worry because it was a normal noise from the engine and that if anything happened, he was going to take care of the situation. After 3 months driving this vehicle the engine blew up and I told him my problem which he replied that the car was sold AS IS! with no warranty and that there was nothing he could do. I called a family friend who's profession is being a lawyer and he told me that there were many people that were many thief's like him and their business should be closed but the only thing I could do is not let anybody buy vehicles from him, that way nobody would go through my nightmare. PLEASE DON'T EVER BUY A CAR FROM THIS GUY AND TELL YOUR FRIENDS NOT TO!!!
5 Stars - Not only are the people there super helpful they are willing to work with you and help you find everything for your needs.
1530 North Military Trail, West Palm Beach, FL 33409, United States
Showing 5 reviews out of 62 total
5 Stars - John Fisher was a completely professional service advisor who patiently helped with retrieving the door lock code for the previously-owned 2011 Ford Edge that my wife and I purchased this month. We did not leave the service area until he was confident that the features of this locking system were both functional and clearly understandable. His demeanor was that of a father figure in whom one automatically places total trust and confidence. Al Packer Ford has a truly valuable employee in John Fisher. Sincerely - Phil Holloway and Laura Beth Hall
4 Stars - I originally purchased my used Explore just before the holidays. I was hesitant to buy a used car so they added an extended certified warranty so I'd be covered for any major problems. I definitely had some issues with the car immediately. Some of which were costly and not usually covered. Although it took a little time (and complaining) to get to the right person ultimately the manager, called me, listened, and arranged to have my car completely fixed. Scott in body shop and John in service were both extremely nice and helpful, As of now, car is great and I would recommend this dealership.
1 Stars - I wish there was a 0 option. ... everytime i take my isuzu truck back there for service. they are never knowledgeable about the truck resulting in me paying for again no fix and having to go somewhere else. .... plus the finance guy was very high pressuring with sales.... I would never ever purchase from them or come for service again
5 Stars - Joe Hunter is awesome! If you looking to buy a new car I HIGHLY suggest you go see Joe at Al Packer Ford East, He did everything he could to make the buying experience easy and stress free. All around just a great guy!
5 Stars - On a previous occasion, our sales person, Ed Okin, sold my husband a car. At that time, my husband was very pleased with Ed's courteous and professional demeanor, and he decided to call Ed and see what he can find for us. I was looking for a Ford Edge with specific "bells and whistles". Within a day, Ed found a car with the specs I wanted, and we went in to the dealership the following day to check the car and finalize the deal. I had not met Ed from the previous sale, so I was very surprised to experience the courtesy and professionalism that Ed Okin gave me...he treated us as though we were long-time friends. He was very attentive to my requested needs. He made the buying process simple and quicker than other dealers we have dealt with. Kudos to Ed! Thanks for all your help....I am enjoying the 2014 Ford Edge.