Smog Test, Emissions Checks & Inspections in Duluth, Georgia
Emissions and Smog Testing Stations in Duluth, GA
Emissions and Smog Testing in Duluth By CityGrid
Part of: Jiffy Lube
Automobile - Repairs & Services
Automobile Oil & Lubrication Services, Emission Inspections
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9630 Medlock Bridge Rd, Duluth, GA 30097, United States
Showing 5 reviews out of 8 total
I went to Jiffy Lube in February and had my brakes inspected. I was given an estimate to replace 2 rotors and 2 pads - $580. I waited for a second opinion and I'm really happy I did. Another (far more professional) shop and mechanic told me I have 50% of my pads left and no replacement would be necessary until those pads are at the end of their life.
The REAL issue I had was suddenly 2 bolts are missing from my brake system - 1 from each front wheel. I thought it was normal the brake issue would continue to worsen as I put off the repair, but it seems there was no real issue at this time, just a bolt thief who either carelessly forgot to return an essential part to my brakes, or someone who wanted to ensure I'd be back sooner than later to address the matter. Funny, you could say "maybe it was already like that" - but wouldn't they have also noticed what this mechanic did in moments, and then told me I also need to replace them?
I will never, ever, ever return - and I highly suggest you don't even try.
Oh, and the bolt system I have to replace - $170 with labor. All of this would've been completely avoided had they REPLACED THE BOLTS THEY REMOVED. I'm appalled by how dangerous it has been to operate my vehicle, crossing state lines, for over a month.
Top notch service my son car broke down and they were extremely helpful and knowledgeable about vehicles. Especially the service manager very precessional and friendly. Unfortunately my sons car was beyond repair but they even helped me load it on my tow dolly!
UPDATE: The Jiffy Lube called me back form their headquarters and apologized profusely and made the situation right. I would give this place another try. Very professionally handled by the higher ups.
My teenage son took his Nissan Murano in for a routine oil change and when he pulled out of the place, the car died. It was running FINE when he arrived. It was clear something happened while being serviced. The lady working there was very rude to him, probably because of his age, and they refused to take any ownership of the issue or help him in any way. I arrived and had AAA tow the car to one of their centers. As it turned out, the air hose had come loose when Jiffy Lube was checking the air filter causing the car to lose power after it started. AAA Johns Creek fixed it in less than 2 minutes at no charge. I called to alert the Jiffy Lube what had happened, and manager Neal said it wasn't their problem -- they didn't do it. I would NEVER go to this or probably any Jiffy Lube again.
Over the last year this location and district has been put under new management, their employees are always kind and willing to help with any car problems I have. They always seem to know what their doing and talking about when I have any questions. And they always have me in and out quickly. I wouldn't bring my families cars any where else!
Not happy with my recent attempt to get an oil change service -- showed up at opening time and was the first car in line but was rudely told by the guy running the place there would an hour delay. When pressed for a reason why, I was told something to the effect that other customers were coming (prior appointments?). No apology was even remotely offered. My wife's last oil change service at this location about a year ago was also problematic because they apparently did not add air to the tires, leaving me low on air when a cold snap hit shortly thereafter.
The only good thing I can say about this experience is that the other gentleman working there was nice, but since he was answering to the other guy, there didn't seem to be anything he could do to make things any better.
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Last updated 04-Apr-2016
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