Motorcycle Dealerships, New & Used Motorcycles in Gainesville, Georgia
Motorcycle Dealers in Gainesville, GA
Motorcycle Dealers in Gainesville By CityGrid
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2750 Browns Bridge Rd, Gainesville, GA 30504, USA
Showing 5 reviews out of total
Updated review, they made it right and Ricky from their store took ownership and performed above and beyond what was expected! They did not make a great first impression but, overall they came through and I made the purchase with them, thanks Ricky!
These guys need to hire someone to train them on general math and customer service. I was willing to buy two large ticket items and the first salesman totally dismissed me to take care of his uncle who walked in and the other wanted to give me a great deal which was more than listed on their webpage. When I challenged the second sales rep on his "new math" he still could not add it up correctly. 10099 plus 12799 does not come up to 24899k. He could not focus because he left the dealership without calling me back and was in a drive thru getting some tea when he called. So I passed, they loss the deal. I now know why the reviews are so bad! Hire new leadership and some teachers to teach first grade math! Don't be taken by these ding dongs!, take your calculator and even share it with them.
I have been a customer for several years. I will sadly be taking my business elsewhere. I work in Gainesville and would prefer to shop local. Last resort I have is to vote with my dollars and put out a bad review. I have taken my two Sea Doo PWC's here for service multiple times. The last couple of interactions have just gotten worse. Bad enough that I am taking the time to post a poor review of the service department. I had my 2008 superchargers rebuilt per the service departments recommendation a year and a half ago as "preventative" maintenance. One of the rebuilt superchargers failed this summer. After diagnosis, I was called by the service department and told I needed a supercharger rebuild. They did not have knowledge that they had recently done the rebuild. I asked why would it fail so early. They said, that sometimes they just do. I asked them to go back and figure out why, so it doesn't happen again. They went back to the tech and came back with the failure was the fly wheel was damaged. I asked if it could have been like that when they rebuilt it last time. They said no. I challenged that if they didn't check it this time, how do we know they didn't check it last time? They said they did. But they didn't check this time until I asked them to find out why the supercharger failed so soon. I asked for some help with the rebuild labor since it should not have failed this soon since the last rebuild. They said they could not. I appealed to the service manager. He said no also. I sucked it up and paid full price for fly wheel replace and another supercharger rebuild. The icing on the cake... when I went to pick it up, my tailer was missing a bearing buddy on drivers side and the plastic cap for the bearing buddy on the passenger side. I was told they didn't stock bearing buddies. I asked if they could look for it. The tech came out and put a used bearing buddy and two caps from another trailer. I would suspect this is how one bearing buddy and two caps went missing from mine. My apologies to the other customer who is now missing one bearing buddy and two caps.
We have dealt with this dealership for years. The truth is they have been absolutely fantastic to deal with. In particular, Jason is amazing and has helped us with parts, service and so much more. Brooks has also been awesome and Eric too. We are tough to please but I know when I work with these pros, I know we are going to be thrilled. Don't hesitate to check them out and have fun. Highly recomended:-)
got a sea doo from them and it is the thrill of a lifetime. Ricky in sales was very helpful in getting us from showroom to lake. He also explained the right ATV that we need to compliment our sea doo. Thanks Ricky you are a rock star!
I recommend this place to buy your PWC. Straight forward pricing which cant be said about most places. The buying experience wasn't perfect, but they quickly corrected an issue with my purchase, just had my first service and they completed two days ahead of time.
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Listings provided by Neustar Localeze
Last updated 06-Sep-2016
Local Auto Services
Local Automotive Purchasing in
These Motorcycle Dealers service the following towns and cities
- Chestnut Mountain
- Flowery Branch