904 South Roselle Road, Schaumburg, IL 60193, United States
Showing 2 reviews out of 2 total
5 Stars - I don't know what I'd do without this store. Never had a bad experience. Sometimes I'm shipping daily or take a break for a while only to return to the same helpful people. It can get busy at times, so if you are in a hurry be understanding, it's a small store. I hear people complain about prices... Just go to UPS tracking site and open up a shipping account... it costs you nothing and you get a deep discount on shipping. What a Great service/business.
A Google User
1 Stars - Next time you ship something from this location, pay attention to the dimensions and weight. I've noticed on multiple occasions that these people are over-sizing the dimensions and weight. The biggest one I noticed was only a 22 lb box and was billed at 47lbs! It's not just one person either, all do it, even the branch owner. The Schaumburg and Plum grove location is much more honest and I have never once seen this problem.
250 East Golf Road, Schaumburg, IL 60173, United States
Showing 5 reviews out of 50 total
1 Stars - I had the worse experience imaginable at this location. I work at a smaller restaurant so my checks are hand written. Carmax refused to take them. I decided I would get different documents from my work in order to get approved. My friend with me was also there to buy a car. Andy and another salesman refused to sell us a car. They said they are not allowed to sell cars to a friend. We were so confused. We have never been told we "cant" buy a car. The salesman and manager treated us very disrespectful. It seemed liked they were in a hurry to get off of work. One of the salesman names was Andy I can't remember the other one. My advice for people looking to buy a car DO NOT BUY FROM CAR MAX especially the Schaumburg location. I will make sure my friends and family know, I will also put this everywhere on social media. PLEASE DO NOT SPEND YOUR MONEY AT CAR MAX.
5 Stars - My experience with CarMax overall was very easy. My boyfriend and i looked online for hours finding the perfect car for me. I went in, test drove it, was even able to bring my mom in another time just to test drive it and get her opinion on the car and they were very patient while i waited to get my tax return for my down payment, putting the marked as "sold" and putting it in the back lot.
It was a matter of setting up a payment plan, love their no hassle pricing, we figured out payments that would work and me and BAM! I am now the proud owner of a shiny red Mitsubishi Outlander. Rich Miranda and his manager Adam were amazing!! Michael Noll did a wonderful job of prepping my car for me and really helped me fall in love with it!
5 Stars -
I went into the Carmax in Schaumburg IL to trade in my car for a newer one.
Gerry Dibenedetti was my salesman and he made the process easy and quick from the appraisal to the signing. He was very professional and friendly and knowledgeable.
5 Stars - One of my simplest car buying experiences ever! Our trade-in was easy peasy with both a quick and accurate appraisal on our old car and no hassling on the new car. John was quick to respond on follow-ups and defied the car salesman stereotypes. Would do it again if we weren't so happy with our new Carmax car!
5 Stars - Prior to our last vehicle we'd purchased 3 cars from CarMax. Each time they were Chrysler Town & Country's, approximately 2 years old. The vehicles were in mint condition and other than transmission issues (which was a Chysler problem) we never had any unusual issues arise while owning them. On this occasion my wife and I were "upgrading" to a luxury sedan. Once again we opted for the Chysler brand and purchased a 300 Limited. Our salesman was courteous and worked hard to secure our deal (we were also trading in). Our salesman placed a car on hold for us and even though we requested to see another car from another location they were accommodating and brought in the 2nd vehicle from Hillside. After inspecting and test driving that vehicle we changed to another one and again the dealership was happy to accommodate us as we made out final selection. Even though we were pre-approved through my bank, the dealership helped us secure a loan with better terms and a lower interest rate. My wife and I were very happy with the service we received.