Car and Truck Dealers in Skokie, IL
Car and Truck Dealers in Skokie By CityGrid
Continental Home Health Care Inc
Evanston Subaru/Auto Dealer
- (847) 869-5700
- 3340 Oakton St
- Skokie IL 60076
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3340 Oakton St, Skokie, IL 60076, United States
Showing 5 reviews out of 42 total
1 Stars - My mom and I went to this dealership to shop for a CrossTrek. I was very optimistic due to the fact that they had 5 stars on google and seems to be in good standing with the BBB. However, I was quickly disappointed due to a salesman that was very disrespectful. I will honestly say that this was the worst car buying experience I've ever had. A customer should feel valued during a transaction and we felt no such thing. From the moment we met him, he didn't seem interested in selling us the car at all. But, it was a hot day and I figure he maybe having a bad day so we continued to talk with him and test drove the vehicle. We loved the car! When it was time to talk about price, he was so disrespectful, unfriendly, and pompous. He gave us a price and said we will think about it. He wouldn't take that for an answer and rolled his eyes, like a teenage girl. Needless to say, I threw my hands up, said I will not buy a car from this dealership and told him have a good day and walked out. I called the sales manager and spoke to him about the situation and he was very accommodating and apologized which was truly appreciated. I'm writing this review not to get anyone fired but to inform you that how we were treated made us feel like we were 2 inches tall. If one gets mistreated in this manner, one questions as to why. Was it because of race or perhaps maybe we didn't look like we could afford the car, perhaps other reasons. But all I know is that we were judged by that salesman the moment we walked in that door. My mom and I are both educated women. We are both currently directors of nursing and my mom was even a professor at a university and I am currently in grad school to get my doctorate. This man was a poor reflection of your organization, management and Subaru. I hope you correct the situation.
1 Stars - The reason for one star is that the dealership is hesitant to perform warranty repairs and has poor customer service from both the service and parts department.
I took a BRZ in for a warranty repair resulting from water in the tail lights. The service department said they have never seen this before but said they would look it up and give me a call later that day. I did not hear from them so I called them the next day and they said that the lights will be covered under warranty.
I called a week later for an update and a different person from service said that I would have to bring the car in for them to look at it (again?!) After being on hold for over 10 minutes they said there was a TSB and that they will order the parts without me having to bring the car in a second time.
I called a couple weeks later after being on hold for 5 minutes they said that they are still waiting for the parts.
I called a month later and was put on hold for over 10 minutes, I lost my patience and hung up.
It's been over a month and a half and I haven't heard anything.
I took the car to another dealership and they welcomed the repair with open arms knowing that they car is a couple days from being out of warranty. They said they just performed the same warranty claim the other day and should have the parts in shortly.
1 Stars - A lot of excuses to solve my steering wheel alignment and never resolve even after 3visits..Free car washing was really free it was a joke dirt still visible after..my problem was silved my midcity subaru..im not going back in this place...
5 Stars - We got a terrific deal on a great car, an Outback. The service has been outstanding. Highly recommended.
1 Stars - Manager here sucks and is unprofessional. Can't even file a complaint about their service. Seriously need new management here.
Lincolnwood Auto Construction
- (847) 410-8407
- 5240 Golf Rd
- Skokie IL 60077
- At Martin Nissan of Chicago, we believe in a low pressure environment with experienced sales special
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5240 Golf Road, Skokie, IL 60077, United States
Showing 5 reviews out of 216 total
5 Stars - We were looking for a new car and last Friday we've been contacted by Julia with 4th of July promotions. We went into the dealership and our sales consultant Luis Martinez showed us the car with all the options we were looking for, he was honest, explained the difference between each model and super friendly. Luis and the finance team not only did take the stress out if buying a vehicle, but actually made it an enjoyable experience for both my husband and I. Special thanks to Samantha who helped us to close the deal within our budget, very knowledgeable and straightforward. (She wasn't pushy at all.That's not the first car we're buying and if you've ever seen or dealt with the finance people at the end of the deal, you know how pushy they can be). Plus, free synthetic oil change and washes for life!
That's how the dealership should treat customers to keep them coming back!
5 Stars - Martin Nissan is a great dealership! My husband and I are currently on our third buy and our salesman, Luis Martinez, has been professional, honest, and transparent during each experience. Luis has been respectful to all our needs and concerns as young car buyers and has helped us make a deal that best fit our budget and interests. Samantha, the financial director, is also truly honest and direct about all aspects of the financial process. I would definitely refer Martin Nissan to family and friends. If you want the best experience, meet with Luis... and let him know Krystal sent you!
5 Stars - I cannot say enough great things about Martin Nissan. I have just purchased my 3rd vehicle from them and worked with Tom Hoyland, Julia, Noelle, Ashley, and the two Salses Managers Jim and Joe. This group is truly a class act. Let me preface my experience by stating that I went to Mid City and Star Nissan just last week and the service and royal treatment at Martin Nissan is unmatched. Joe and Tom did everything in their power to guarantee my satisfaction and locate the exact vehicle I wanted. We bought 2 cars in 2013 and have been taking advantage of the free lifetime oil changes. Martin Nissan is the only Nissan dealership that even offers that incentive. I will forever buy my cars at Martin as long as I buy a Nissan. My experience could not have been more amazing. Hands down best dealership in Illinois. If you're in the market for a new Nissan, make the effort to buy it from them, you will not be disappointed. I would give them 6 STARS if I could!!
5 Stars - My experience at Martin Nissan was surprisingly pleasant. My salesman Luis Martinez was kind, helpful, and a gentleman to me. He worked to the best of his ability all the way to the end of the sale until I left the lot. The manager Malcolm and finance manager Samantha was pleasant as well. This is my first time being in a car dealership with pleasant people that try to help you instead of pushy people that try to get you for a sale. Martin Nissan I would recommend this dealership. Luis Martin, thanks again for your kindness. Job well done. ☺
5 Stars - I had a great experience trading in my vehicle and purchasing a new one. They gave me a fair price for my trade in, which was actually better than what I had anticipated. I got an amazing sale price on my purchase- 2014 Pathfinder, a used car that looked new. Tom Pazienza was both fun and helpful. He took the time to go through all the details and features of the car to make sure I understood and felt comfortable with everything. The free car washes and oil changes is a great perk! Samantha the financing agent was very nice and helpful. Overall a great experience!
Physicians of The North Shore
Sherman Dodge Chrysler Jeep
- (224) 616-5657
- 7601 Skokie Blvd
- Skokie IL 60077
- Stick With The Specialists
Skokie Foot & Ankle Specialists Ltd
Walton Chrysler Plymouth Jeep
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Last updated 02-Jul-2015
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