Auffenberg Ford Belleville
- (618) 234-0330
- S. 901 Illinois St
- Belleville IL 62220
- Great Selection, Great Service - It's Auffenberg!
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Auffenberg Ford Belleville
901 South Illinois Street, Belleville, IL 62220, United States
Showing 5 reviews out of 59 total
5 Stars - I just recently bought my car from here and I absolutely love it!!! They got me what i needed for what I was willing to spend. Shane Stinnett was the finance person who I worked with and he was absolutely amazing. He made sure everything went through without a hitch and was extremely respectful. He answered every question I had and explained everything to me throughout the process. It was really a very good experience.
5 Stars - I had what I thought was an impossible situation. I have a bankruptcy on my credit and going through a divorce. I went to auffenberg in Belleville and had the pleasure of working with sales rep Jake Cates and the Financial Manager Ron Turner. It took some time, but these guys working together got me a newer much needed car in return. I highly recommend dealing with these two gentleman. They were nothing but respectful and work tirelessly with banks trying to get me the best deal and the best rate. I can't wait until my next car buying experience I get to have as long as these two are still working because I will definitely be a returning customer. I hate most sales people because they become forceful and arrogant. Not here. I told them my situation, what I was hoping for in a vehicle, and they made it happen.
5 Stars - Just wanted to say THANKS to the Auffenberg Body Shop guys, especially Mark Sheffert and his crew. I brought my 2000 Nissan four-door Frontier to these guys for front end repair following an accident in snow and ice in Feb. These guys were terrific. They told me what would be required up front, were courteous, very understanding and patient with my financial needs, worked all the issues with getting me a rental car, and called or texted every day to let me know how the repairs were proceeding. Seriously--you couldn't ask for better service. The final repair job was amazing. They took my old beaten up truck and it looks great now and rides well. They even painted parts of the front end and the color match is perfect. Very thorough repair. Keep in mind this is a 15-year-old truck with 160k miles. They send back multiple parts because "they weren't good enough", which lengthened the repair time but that's how thorough they were. It was like they were working on their own personal vehicle. Oh yeah, they also completely cleaned the interior of my old truck and washed the exterior--when I picked it up it looked better than ever. Thanks Mark and all you guys!
5 Stars - Just purchased a Ford Edge from George Goscinski. Very courteous and professional.
Took his time to show me all the options available to me. Had to locate the right color vehicle. Love the car . Thank you George.
5 Stars - Had a problem with my 2013 F250 Super Duty. The service manager Mr. Gary Holtgrave and service advisor Kevin Quale worked with me to understand the problem and recommend a course of action.
When the problem was identified Gary explained that it was in fact a warranty issue- motor mounts. It was a very sizeable job. I checked in on several afternoons and Paul (the mechanic) explained exactly what was going on.
The work was perfect and Auffenburg covered 99% of the cost.
I was listened to, treated fairly, and was kept in the loop.
I will remain a committed Ford customer and would recommend the Belleville dealership to anyone looking to purchase a Ford.