Willy World Honda-Yamaha-Kawasaki-Suzuki
- (815) 725-4666
- N. 101 Reed St
- Joliet IL 60435
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WILLY WORLD CYCLES101 North Reed Street, Joliet, IL 60435, United StatesShowing 5 reviews out of 34 total
Henry Ketter03/19/155 Stars - Quick Service Dept... Bought my Suzuki C50T in Wisconsin, but called WWC, since they are the closest dealer to my house, to schedule it's initial service (600 miles). I was told there is a 2-3 day turnaround, since they are so busy being the beginning of the season. No problem, since the weather is still a bit chilly. Dropped off the bike when they opened. Got a call 7 hours later...it was done. Nothing to complain about there.Iver Marjerison12/02/145 Stars - Just picked up a new King Quad 750 from Willy World Cycles in Joliet. they had the best selection of ATV's and gave me a great price. They also gave me a deal on my plow and winch. Special thanks to Dennis who was easy to work with and Joe in parts who set me up with my plow. These guys are really good at what they do. I recommend them for any motorcycle or ATV needs. thx WillyJulie Karig10/08/142 Stars - I needed to add some protective gear for motocross riding and came upon Willy World in Joliet. I stopped in and asked the salesperson if they carried this certain product and they responded yes but only had one left in stock. I tried on the item (size medium) and the salesperson said this was the correct size for me. Having never worn this item, I questioned the way it laid on my chest, asking if he was sure this was correct and asking for information about the product. You would think that a SALESPERSON would be informed on the products they are selling and would be able to inform you of the good points and the bad, compare items, etc. I received no help in learning about the product, they only cared about the sale. I purchased the product thinking this salesperson knew at least about the size fitting correctly. I went home and decided to look up the manufacturer's website and found all I needed to know about the item, including a printable measuring tape (their specifications) to determine size. Turned out the salesman didn't even know that - I actually require a large in this item. Naturally I returned the item and found it for $100 cheaper online. Its very disappointing when a computer can provide better customer service than a person. After my own experience and reading other reviews, its clear Willy World only cares about the sale - not customer satisfaction.Walter Kress11/10/145 Stars - Willy world cycles is the best! I cant find another dealer in northern Illinois that has their selection of units, their large parts/accessory department and factory trained/certified techs to work on motorcycles. I highly recommend their team of power sports professionals when buying, upgrading or servicing your motorcycle. They always know how to fix and care for my Goldwing. I have used there parts department to accessorize my Goldwing from the day I purchased it. Thanks for being there for all of us riders. Ask for Joe, Dennis or Chris...they can answer ALL of your questions. See you soon. WalterChris Cassidy09/21/142 Stars - Bought my first motorcycle from Willy World and the reason I didn't give 1 star is because I got a bike that I wanted. Sales person didn't even attempt to talk to his boss to lower the price on the bike a SMALL $50 dollars for heavens sake(yes, after they brought it down a few hundred, but seriously)! He just told us straight no. We were not able to test ride the bike in the parking lot because of 'insurance issues', after his test ride around the parking lot, that is when we tried to get the price down another 50 bucks and he said no to us, brought the bike in and that was the last we saw of him. Another salesmen urged us to stay and he found it ridiculous the price couldn't be brought down a small $50 dollars. We went back in and decided to pay the small 50 bucks more for the bike anyway. A little about the bike, it was a used model, 1600 miles. It ONLY had 1 key, no owners manual or service manual. We were promised an owners manual if the previous owner didn't bring it in. Needless to say, I ended up making a second trip, paying for a 2nd key blank, had to have it made myself, and I STILL don't have an owners manual. As far as Dennis goes, I did like his attitude, very straight forward and cared about the customer. However, after the sale, I did call him and I got the run around saying the owner was going to be in to drop off those items. The previous owner never dropped off the items. I guess you have to get the right salesman at this place looking at the other reviews. I have been down to Leipold's in Ottawa, IL and I WOULD recommend them over this place. Sales and staff care much more about you and owner is very flexible and cares about the customer. Dad got some work done to his bike down there and we could not be happier with the service, sales departments or employees there. Oh, I forgot to mention the couple hundred dollars "Prep" cost that Willy World charged me to have 2 stickers removed and a little more radiator fluid added. Sorry, also I couldn't finance the bike because it was one year too old... 2007. Bought it in 14...Nice.