McEleney Chevrolet Buick GMC
- 2421 Lincoln Way
- Clinton IA 52732
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2421 Lincoln Way, Clinton, IA 52732, United States
Showing 5 reviews out of 15 total
We were referred to McEleney by friends. After several email exchanges with Drew we decided to buy from them. They offered a very competitive price and good trade-in value. At the dealership everyone who interacted with us was very cordial, knowledgable and efficient. The technicians who explained all the features of the vehicle were very helpful.
This was not the most convenient dealership for us to get to from our home, but the value offered and the way the treat people would make them the first dealership I would recommend for anyone in Northwestern Illinois or Eastern Iowa. They are worth the trip.
I purchased a 2009 Nissan Rogue SL AWD on 5/19/15. I drove the car home only to notice that the tire sensor was missing and the washer fluid cap was missing. I called the sales guy that sold it to me and he said that since I bought the car for $2,000 less than what it was priced at, they couldn't make these "small" repairs. Then he proceeded to say that I should go to an Auto Zone or O'Reilly for the washer fluid cap and tire sensor. He told me that we had discussed buying the car "as is." I checked all of the email threads about buying the car and no where in them did we discuss buying the car "as is". I few days later, I noticed the hand controls for the audio on the steering wheel were not working right. Once again I called and was told that I bought the car "as is". I DID NOT DISCUSS BUYING THE CAR "AS IS" WITH ANYONE. This has been a horrible experience for buying a car and I will not refer anyone or buy from McEleney's again.
I am so appalled with the salesman that sold me the car. These are the people that McEleney trusts to sell their cars and treat customers right.
Update: After speaking with the Owner, John McEleney, the tire sensor and washer fluid cap are going to be replaced. The hand controls on the steering wheel is still to be discussed.
I have been looking for a car now for along time and I could not find anyone to help until I went here. They helped me find the perfect car for a great deal. Ted, was excellent at helping me with all my needs and take care and listing to me and what i needed and was looking for. They helped to find me a loan to achieve this. I would buy another car from here. Thank you Guys for all your hard work. :)
I called about a car in the morning and they said it was still on the lot. I told the sales person I would be there sometime in the afternoon and he said fine. I drove 60 miles and found the person I talked to on the phone and he said he was the IT manager and he would find a sales person. He introduced me to a young in sales. He said he would go fetch the car. He was gone for a long time and finally showed up. He said "the car was out of gas". Believe me he could have driven across town and back and still made it to the front of the dealership in a shorter time that it actually took him. So we decided I would take the car for a spin, he had the air on with the fan blowing on high, that was fine except YOU COULDN'T TURN THE FAN DOWN OR OFF! This car had a sticker on the window saying it had passed inspection. What did that inspection entail- opening and closing the doors? How could a car pass an inspection and miss something as basic as this? No one ever looked at this car, believe me. No gas and a heating and air conditioning fan that could not be turned down or off!
Poor Blake was caught in the crossfire on this one. His mechanics and service people let him and I down, pure and simple.
To make things worse the sales manager showed up toward the end of this fiasco and offered me half what my trade-in was worth.
A very poor showing, I would stay away from this dealership.........pretty shady!
although i liked my salesperson i got an unexpected call from the state saying that i now owe money in taxes from buying my car because the dealership didn't calculate it correctly.