Billion Auto - Honda of Iowa City
- (888) 525-2358
- 2641 Mormon Trek Blvd
- Iowa City IA 52240
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Billion Auto - Honda in Iowa City
2641 Mormon Trek Boulevard, Iowa City, IA 52240, United States
Showing 5 reviews out of 21 total
5 Stars - Their service department is first rate. They have great prices and will work with you.
Tom Knebel in the sales department is the person to see when buying.
He is smart, not pushy and treated me right.
Thank you Tom!
5 Stars - This for Levi Walker my name is Floyd Patten my girlfriend Gloria and I bought a 2013 Equinox from Billion Auto. We had been trying to trade our Jeep off that we had at a lot of other dealerships and none of them would deal with us and then a friend told us about Billion Auto so we came there and Billion Auto traded with us. We are very pleased with the way everyone treated us. We are very happy with our Equinox it is dew for an oil change and I am a Veteran so I hope that what your bill borad says is true that you give free oil changes for Veterans! You have a good staff and Nat was very good to work with. Thanks again for all u done for us and I will tell anyone who is looking to trade cars to go to Billion Auto they will do u right. Floyd W Patten
1 Stars - I had the misfortune of not only buying a car from these people but working for them as well. I bought a Camaro from them in the spring of 2014 with the idea that the car was in working order only to have the entire radiator give out and the oil pressure die after a month of owning it.
I ended up getting fired in August due to "compatibility issues" and found a better job 6 weeks later but my problems with the car only got worse when I found out there was a sealant crack in the engine which would end up costing me $2,000 to fix.
I ended up taking out a new loan and bought a better car from Capper Auto and sold my Camaro to a mechanic who gave me half of what I paid for the car when I bought it from Billion ($5,000). In the end I only owned that car for 10 months, paid $1000 in repairs, and drove it for 12,000 miles before I had to let it go. I didn't even have half the loan paid off.
I can personally say this is the worst company I have ever done business with and worked for. They lied to me at every opportunity about the state of the car telling me it was fine every time I dropped another $200 to fix it. If this is the best they can treat a former employee I'd hate to see how they treat their customers.
I hope that this review serves as a message to others about how they do business. I've unfortunately had to learn the hard way about buying a car but at least I learned. Integrity with your customers is vital to the survival of a business and Billion has none. This isn't how you do business to your community.
4 Stars - I chose 4 vs 5 because I hate buying cars in general so I will never rate an experience like this a 5. I visited Billion Honda of Iowa City and had a fairly pleasant experience. They had the vehicles I was looking for, test drove two, took one home, but ultimately we couldn't come to a deal on it. I worked with Sid who was very pleasant to work with. Wasn't pushy and was very helpful. Overall even though we were unable to make a deal, I felt like it was overall a very positive experience. Too many online reviews are so overly negative I felt like saying something nice. Sid, thanks for your efforts!
5 Stars - I worked with Nic Mercer and had a great experience. He is knowledgeable and friendly, and not at all pushy. I detest shopping for/ buying cars, but he was a pleasure to work with. Most important, he actually listened to what I was saying, and showed respect for my opinions. If you are in the market for a Honda, go to Billion and ask for Nic.
On the service side, I owned my previous Honda for 10 years, and I have always found the service staff at Billion (many of whom were there before they were "Billion") to be outstanding. They are unfailingly courteous, considerate, and on-time with their high-quality work.
This is an outstanding car dealer/ service site.