1719 South High Avenue, Ames, IA 50010, United States
Showing 4 reviews out of 4 total
5 Stars - Our daughter goes to school at Iowa State...Low tire light on before a 5.5 hour drive home for Thanksgiving. Contacted the dealership and they got us in at the appointed time. Work was done within estimate and she was on her way. Nice to know there is a dealer for a family memeber far from home to go to with a car problem. Thanks George White!
2 Stars - Very upset over the service at George White. I purchased a car less than a year ago and started to have several problems with it. After taking it to the service department they would not help me at all without paying 90 dollars for a diagnostic test. I took it to a different dealership and they told me it was under warranty. I took it back to George White and they refused to call GM to check on the warranty. They told me GM would not cover it and they would not even try calling. I drove right back to the other dealership and they called GM. GM covered ONE HUNDRED percent of the repair. I will never go back to George White and would not recommend it to anyone looking for a car or looking for service on their car.
2 Stars - Only worked with the service department, but by far the worst experience I've ever had taking my vehicle in for repair. Had 2 different intances where they were completely in the wrong and they did nothing to make it right. Sad sad customer service. I would drive to Karl Chevy in Ankeny and I live in Ames.
A Google User
5 Stars - Very good experience with sales rep Barry Johnson. Very low pressure, straight numbers, no bs. Went to Shottenkirk in Waukee and felt attacked by sharks. Highly recommend looking at George White.
220 Kitty Hawk Drive, Ames, IA 50010, United States
Showing 5 reviews out of 52 total
5 Stars - My wife and I went to Honda of Ames (we live in Des Moines) to test drive a new 2015 Fit a few weeks ago. Adolfo was our sales rep.....we took the car out for a spin, and also test drove the Nissan Versa while we were there. Adolfo answered all of our questions completely. We told Adolfo up front that we weren't buying that day. No problem at all, no pressure at all. Upon leaving, I told him we'd talk it over and be in touch.
After we decided we liked the Fit, I then emailed around to several other dealerships to try and find the best price. After we got the best one, we gave Honda of Ames the chance to match it or beat it. For this part, we worked with Jim Meadows, Sales Manager. He was able to match the best price, so we ended up purchasing from them. He got all the paperwork ready ahead of time, emailed it to me for review, and we went up the following day and made the purchase.
When we got up there, they went through the manuals with us and asked if we wanted any of the optional add-ons. We didn't, and they didn't press the issue. A quick trip into financing where the paperwork was already done, a little help from them setting up the Bluetooth with our phones, and we were out the door.
In short, just a great experience all around. Almost everything was handled via email which is a huge plus for me, nice guys all around, no high pressure sales tactics, and I'm 99% positive I couldn't have beat the deal we got anywhere in Iowa or the Omaha area. I wouldn't hesitate to buy from this dealership again, or recommend them to anyone who asks.
5 Stars - Everyone was extremely friendly and helpful. I wouldn't take my car to any
other dealer. I don't wait anymore but I used to and the waiting area is very
comfortable and there is coffee and water. Checking out is always friendly
and easy. Bobbie
2 Stars - I was going there for a used vehicle. I proposed my offer, which might be lower than what Doug expected. He kept asking me why I proposed this offer...Is this an interview?? If I said that's all what I can pay, then he'll accept the offer? Comon, just say no and save the time for both of us if you think its low!! And no handshake when I left...Be a grow-up.
I emailed back and offer same. Ironically, Doug accepted it! Will be keeping play game with them.
5 Stars - Always an excellent experience at this wonderful Honda dealer. Good people, very professional and helpful, and good work done on our vehicles.
5 Stars - I wasn't happy with the service experience at Smart Honda in Des Moines so I decided to try Honda of Ames. I was very pleasantly surprised with the professionalism and knowledge of the service department. I wouldn't hesitate to return there even though it is a 45 minute drive.