8065 Ritchie Highway, Pasadena, MD 21122, United States
Showing 5 reviews out of 41 total
S DENISE BATTLE
5 Stars - We visited Antwerpen VW not really expecting to find what I was looking for. I was greeted by Justin (Gambino) just after arriving. I told him what I was looking for and my price range. Within five minutes, we had narrowed down "my car"! Between Justin and Neil (Gillies), we drove away in my new 2014 VW CC at a price and finance interest rate that was better than expected. Even though they closed at 6pm (on a Saturday), they stayed until almost 8pm and explained everything in detail. I'd recommend Antwerpen to anyone looking for great and friendly service.
5 Stars - Just purchased a new GTI from Antwerpen VW, wonderful experience! I chose Antwerpen because of some interesting vehicles in their inventory, and was not expecting such a high quality experience. Everyone from the salesperson to the finance manager to the general manager went out of their way to be super open, transparent and friendly. Anyway, my 2 cents to anyone looking for a great, low sales pressure dealership.
5 Stars - I came to the end of my lease on my VW Jetta, so I returned to Antwerpen Volkswagen to inquire about purchasing a new VW. I worked with Sam Serio, who was a big help in selecting my vehicle (and helping me figure out the bluetooth!). Chris Porter helped me with all of my paperwork and answered all of my financing questions. I am loving my new Jetta, and I appreciate that purchasing it was a great experience.
5 Stars - I am surprised to see all of the negative reviews, Scott was wonderfully helpful and flexible in selling me a used jetta. He was very responsive and I had a wonderful experience and will definitely be looking to them when I need to buy a car again.
5 Stars - I own a 2012 VW CC. I love her!!! When I had the misfortune of hitting a deer I knew I had to take her to Antwerpen VW. They took such good care of her and me. From the guys in the body shop to the guys in the service department, the experience was nothing less then stellar!!. Robert from the body shop was very honest and hard working. He give me a true timeline of how long it would take to fix my car. He checked in with me on a regular basis so I knew how things were going. He went above and beyond dealing with my insurance company. His team showed me what they were working on and always made me feel welcome in the shop. The whole Antwerpen team made me feel like I was their only customer. There was a time when we thought I may have to get a new car Nate Thomas worked very hard to see what he could do to help me. He guided me through each process even though it wasn't for sure if I would need to buy the car. After my CC was put back together she looked better then she did when I first bought her!!! The team in the body shop and service department again went way beyond to make her brand new. This is an amazing team and Mr. Jack should be thankful for the team he has. I know when I am ready to trade in my CC girl Antwerpen Volkswagen will be the place I go.