Drivers Ed, Training & Driving School in Germantown, Maryland
Driving School and Drivers Ed in Germantown, MD
Driving School and Drivers Ed in Germantown By CityGrid
Mikes Driving School
Camps & Training
Driver Improvement Training, Driving Instruction Courses
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Mike's Driving School
20010 Century Blvd Suite 102, Germantown, MD 20874, USA
Showing 5 reviews out of total
Easy 5 stars. They have the best price in the area and prepared me 100% for the test. Reached out to them multiple times via email and got responses within 24 hours each time.
Rev. Lisa Kay C Smith
ATTENTION PARENTS LOOKING FOR A SCHOOL FOR YOUR HIGH SCHOOLERS! When I was looking for a driving school for my son I searched the internet for some way to help decide which school l should send my child to. So I hope this helps you decide not to send your child here. Not only did they rarely fulfill the allotted hours during the classes, when it came time to schedule their in car time the office just left us hanging. So I called, sent emails, etc., and finally went there personally to follow up. When the office manager finally contacted me and it we were able to time to set up in car time, there were no time slots available outside of school hours for MONTHS! And when that time finally came around, the same office manager who was so difficult to get a hold of before, sent me an email, 20 minutes before they were closing for the weekend to say they were cancelling the long awaited appointment. When I called to find some superior to talk to, the office manager informed me there was no one above her to contact. She did slip one, "I'm sorry . . ." out there, but seemed totally unfazed by my frustration. She had no need to be accommodating, she had all the cards, and we are left with such a horrible experience.
Don't go to driving school at Michael's. They have very poor customer service, they never answer the phone and when they do, the secretary has an attitude 100% of the time. And it doesn't get any better if you go in person. The education is alright but it's useless when their customer service is terrible.
The in class experience was great but I would not recommend. It seems impossible to book your in-cars. I called multiple times to see what's going on. Their customer service sucks. They said they would send us a email to book our in-cars but we have received nothing.
Before anything else is brought up, it should be noted that the teachers genuinely want the students who attend to be informed of the rules of the road to the maximum extent possible. The importance of driving safely is stressed and it is a welcoming learning environment for all. I personally attended and was satisfied with spending the $300 it cost. It was difficult to sit through the generally boring videos and much repeated content, but the knowledge gained more than equates to the time it spent to complete the class. I would recommend this school to anyone really. Shout out to Mr. Young for being a dedicated teacher and sincerely teaching what he knows everyone on the road should know.
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Last updated 06-Sep-2016
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