7111 Allentown Road # 104, Fort Washington, MD 20744, United States
Showing 5 reviews out of 5 total
I didn't even get as far as taking the class due to the rudeness and unprofessionalism of these people, from the receoptionist to Mr. Gaines. They seem to have issues with answering questions and informing their customers of the course process. They came off as aggressively annoyed and botherer by phone calls and wasn't customer friendly at all. I will take my business elsewhere in hopes of friendlier service and true professionalism.
Beware and good luck if you chose to use these services.
My cousin attends this driving school and judging from his enthusiasm to get there on time, i think they are doing a fine job. I may have to seek his opinion on his experience at the school.
My experience at this school was atrocious. I had to miss two days due to personal circumstances, and the day I had been set to return, I was told the classroom was overbooked and I was forced to go home (overall, I had to wait two months before I finally made up for my missed classes; this was after I paid for everything and no refunds were offered).
The driving instructor and the teacher are both very condescending. Both of them talk down to all the students and have a general disrespect for the class if they don't adhere to their classroom standards. They are also very rigid and strict, and rule the class with an antediluvian iron hand.
Also, the diving instructor refused to teach me until I earned more experience with my father -- which my father had paid him to do. After all, they are the driving school and they should spend as much time as possible teaching me how to drive without shunning me away.
My experience with the school was extremely negative. Do not attend this school, and do not, by any means, give them your money. Customer service was awful, the behind-the-wheel driving instruction was dreadful, and I'm infinitely relieved to be done with this school.
I hope my review was helpful. If this school piques your interest, by all means keep moving. There are better schools out there. They may be the cheapest, but you get what you pay for. These guys couldn't even run a hotdog stand.
A Google User
I also went to this driving school and had the same experience as Keshia. The man who owns the school, Mr. Gaines, is very rude and even went as far as insulting me and my friends that went to that school, calling them things like stupid or incompetent. He also threatened to make me walk home if I didn't succeed in an attempt to back the car into a space at a parking lot near the Largo MVA. He got me so riled up before my driving test, that I failed at the beginning of it. I would definitely not recommend this school for anyone. It is best to let it go out of business, in all honesty.
His mother, Ms. Gaines is also disrespectful while teaching. She talks down to students no matter what age. The lady at the front desk tends to take a nasty tone when trying to get information over the phone with her as well. She seems to be a sweet lady in person, but she can be snarky and rude over the phone.
A Google User
I had a poor expience at this school school. The main driving instructor Mr. Gaines was rude and yelled alot. As a customer of his service I expected to be treated with respect and that wasn't the case. Also the woman that taught my particular class Ms. Gaines could have been more respectful as well she continued to treat the students like children by making them sit in the hallway if they spoke in the class things like that. I would NOT recommend this school ... they're are better places.
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