8039 Penn Randall Place # B, Upper Marlboro, MD 20772, United States
Showing 1 reviews out of 1 total
1 Stars - My Experience/You Decide: Gee I feel that I was banzaied to pieces after spending a fortune in a process of elimination of possible causes to determine why my 1978 Datsun 280Z car was running poorly when one obvious cause was the #4 bad injector which owner Mike failed to determine after $525 of diagnostic tests-adj engine valves, checked cam timing, adj ignition timing, test engine compression, test cylinder leakage, test fuel pressure, check fuel injector operation, test EGR valve function, smoke test intake manifold, test coolant temperature sensor operation, check ignition system function with engine scope, check for defective vacuum and breather hoses, check PCV system, replace valve cover gasket. He just discovered it 3 months later using a stethoscope after reassembling/running the car at the time he invoiced the bill. He failed to find this on the first fuel injector tests. He had my car for 3 months at the shop and he just finds this out now when I initially told him it was the injectors and to change them out. He had my car for 3 months and I felt it had become a money pit. That is my opinion. I reminded him that I asked him to change the injectors when I supplied the Nissan new ones before the job began. He tried to skirt around my concerns saying the cure is not always the obvious looking for all other things that may be wrong with the car. He also changed the fuel pump, fuel filter I supplied. He left the injector problem with the car notifying me of it after I paid the $5043 invoice, part of which was for agreed unrelated work. He says he can't call up a customer and notify him that he uncovered something that he had to fix, he just fixes it and he says the customer thanks him. I wished he could have changed out the one bad injector. I accepted the proposal estimate of work before the job began thinking the estimate was padded ahead of the work and the final invoice after the work was completed would be accurately priced to actual labor hours. However the proposal estimate was on spot to the final invoice. I felt the pricing was unreasonable but I paid for everything because that's the kind of guy I am. After critiquing Mike he labeled me his worst customer. I paid the bill and my car still has a problem which should have been cured but Mike missed it when the car was diagnosed with all his tests weeks earlier. He left me with a curable problem and now I have to bring the car to another service location and use up more of my valuable time!!!! I've been w/o my car for weeks and weeks and now I have to get it fixed again and because I rightfully critique him I am his worst customer. Go figure. I felt Mike belittled me to get his way and I was not comfortable with his attitude toward me. Mike left matters confusing in his proposal, confirmed by another mechanic and a friend, which led to questions regarding actual work/parts replaced. Mike gave me the impression that he was above questioning. That's my take.