1515 28th Street Southwest, Wyoming, MI 49509, United States
Showing 5 reviews out of 681 total
1 Stars - BUYER BEWARE!!!!
The car we bought 8 months ago and it broke down yesterday requiring a tow so the vehicle was taken to Car city, (where the car was purchased).
Today we were told that the repairs, alternator replacement, would take at least 2 days. We had paid for the extended warranty when we bought the vehicle and told that we would be provided with a loaner if the car need repair. Now they tell us that the loaner had been promised to someone else and we would not get one. We were also told that the repairs may not be cover by the warranty.
This is the second time we have had to deal with this service (I use the term loosely) department and both times they have been rude, uncooperative and Very unprofessional! In attempt to get some satisfaction called the person that sold us the vehicle and warranty and received the same treatment.
Buying from this company is a big mistake.
Luis Daniel Silva
5 Stars - Car city was excellent. I came in and they told me they were gonna do the best they could. They brought me a really nice car and better then what I expected. I was able to drive the car home that day. Very happy customer and would definitely come back again.
5 Stars - Our experience with Car City was fantastic! They made everything really easy from start to finish. Great service, very friendly. We would definitely come back.
5 Stars - These guys are so nice, gentle, and helpful. their customer care service is the best into this industry, again, customer care service is excellent! their car inventory is large, so many options to select and choose, without Car City, i couldn't get a financing car. I am so delighted and rejoiced of their help and support.
5 Stars - My daughter just got a new car.. l think I'm more excited than she is.. and she is full of joy. She's a hard worker.. she deserves it ..thanks Jeff, Steve and CAR CITY !!!