- (517) 546-3310
- W. 2445 Grand River Ave
- Howell MI 48843
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Howell Cycle Powersports2445 West Grand River Avenue, Howell, MI 48843, United StatesShowing 5 reviews out of 9 total
Gary R06/25/155 Stars - Went there with a couple people and had a ton of questions for the sales guy. He was helpful and very patient as I am new to the industry. They have a huge selection of bikes to choose from and are all available to test drive. I rode a couple and ended up going with a Giant Mountain Bike. Very happy and highly recommended. Gary...Gio Seppe06/20/141 Stars - Complete joke. AVOID AT ALL COST! Randy is a D-bag. These tools list items on Craigslist and then are sarcastic and RUDE on the phone. I looked the owner up, his name is Jim Lyson. I called to speak with him directly and he was just as rude and ignorant as Randy. I do not understand how businesses stay in business. They are unprofessional and rude. Read other reviews on various sites. The reviews are all the same: people complaining about this shady business. CAVEAT EMPTOR!Kevin Huff08/28/135 Stars - I am picking up my bike today, during my initial visit they were friendly, helpful and informative. I was able to put the bike in their layaway program as I had not planned on buying a bike that day. I came back with my family to make a payment and received the same courteous service as did my wife as she is considering a bike as well. I have shopped at a lot of bike stores and this one was the best in my opinion. Everyone seemed down to earth. No there are not 10 sales people and some of them actually assemble and adjust the bikes too so I can't guarantee immediate service every time you walk in but I see a value in the person that sells me the bike also being the one that assembled it. They also have the best price I have seen anywhere on Cannondale bikes.Curtis Gambrell10/07/135 Stars - I bought a Tao Tao 110 from Mitch on Saturday Oct 5th, 2013, I got the quad home, had a problem staring it... So I call Mitch on Monday, he took care of the problem immediately, no problems, I was in and out with the problem solved. Everything was handled perfectly, I reckomend Mitch as a sales guy, and Howell Cycle to buy your next bike, ATV, or cycle from. I will definately buy more products from them.Vladimir Gendelman03/25/132 Stars - The worst shopping experience I have ever had!!! I went to Howell Cycle on Saturday to buy a new bike for myself. I roamed the store and no one asked me if I need help, so I finally asked someone if I could get help. I was told that the sales person was busy, but i could look at bikes and then they will give me a good deal. 10-15 minutes later sales person had a second and tried to help. Showed me few bikes and when I asked if I can test drive them, he said: "sure", but didn't take it outside for me, nor held the door open. On top of that, they had a motorcycle right in front of the door, so it was challenging to get bike in and out, so when I was coming back with the bike, door slammed into it and scratched it (at least that is what the sales guy said). His demeanor was rude, blaming and overall hostile. When I told him that I do not want that bike, he told me to get out and also said: "Thanks for wasting my time a..hole". I would not recommend anyone go there for anything. At first I was going to contact the owner, but based on some testimonials I figured it will be useless, it is the culture of the company.