Motorcycle Dealerships, New & Used Motorcycles in Sterling Heights, Michigan
Motorcycle Dealers in Sterling Heights, MI
Motorcycle Dealers in Sterling Heights By CityGrid
B M W Motorcycles of Detroit
Automobile - Dealers, Motorcycles & Motor Sports
Automobile - Dealers, Motorcycle & Motor Scooter Repair & Service, Motorcycle & Motor Scooter Dealers, Motorcycle Dealers New
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BMW Motorcycles of Detroit
34080 Van Dyke, Sterling Heights, MI 48312, USA
Showing 5 reviews out of total
For SERVICE. I have no experience with sales. I have used both this dealership and BMW Motorcycles of SE Michigan. They are both good. What I like about this dealership, however, is that when you call or stop in for service, you talk to Don, the head technician. You aren't talking to a service rep who doesn't work on bikes. You are talking to the Main Dude, who, like me, is over the hump in his career, which is to say he has decades of experience working on, and riding, BMW motorcycles. I feel much better handing my bikes over to this guy than I do giving them to someone I don't see and never meet.
Went in for BMW recall F800 rear wheel bearing inspection. Don inspected rear wheel bearing. Gave it the ok. Proceeded to ride to Chicago for weekend. Lost all power at 80mph on i94. Bike shredded all teeth on belt in Indiana 200 miles from home, didn't break belt, just removed all teeth, as if the belt were too loose. Don said no way his work was the problem (warning! Warning! don't trust anyone who says they never make a mistake)...so I took my bike to the dealership in Plymouth. they found the wheel bearing had infact catastrophically failed causing the belt to lose tension. found moisture in the swingarm that Don should have checked for. dealership in Plymouth had bmw north America cover ENTIRE bill, new bearing assembly ($760) new belt ($390) and labor. Don could have killed me. don't be like Don. and for God's sake don't go to this dealership for any service work!! Don might try and kill you too!!
After talking with 3 BMW dealerships, I purchased my motorcycle from Tony @ BMW Motorcycles of Detroit. Long story short, they are excellent in every way! Best price, customer service, their tech seems to really know his stuff. Tony in sales is honest, no playing games. They went above and beyond for me and I really appreciate that.
I never write reviews, but they DESERVE to be acknowledged for their excellent customer experience.
Excellent customer service and advice from the service department.
Small dealership but that's a good thing. I bought a consignment K1200 LTE from them and they have treated me like I bought a new one. They are responsive and helpful. I will buy another one from them at some point I'm sure.
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Last updated 01-Dec-2016
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