Motorcycle Dealerships, New & Used Motorcycles in Warren, Michigan
Motorcycle Dealers in Warren, MI
Motorcycle Dealers in Warren By CityGrid
Honda Suzuki of Warren
Automobile - Dealers, Motorcycles & Motor Sports, Nurseries & Garden Centers
Automobile - Dealers, Motorcycle & Motor Scooter Dealers, Lawn Mowers Retail
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Honda Suzuki of Warren
30822 Ryan Rd, Warren, MI 48092, USA
Showing 5 reviews out of total
I used to not care much for this place, but some new sales and parts staff have really changed it for the better. Great selection of bikes and scooters, gear and accessories, and their bike accessory selection is growing too. Another positive thing is, the service department staff next door is very experienced, knowledgeable and on the ball, and as a master mechanic myself it's rare that I'm impressed. From spooning on tires to major repairs or mods, I'd be comfortable leaving my bike here. You might not get it back quick, because they're good they're also busy.
It takes alot for me to write a bad review but after dealing with the place I had to say something. The two younger guys up front working the counter have no clue what's going on. I called one day for bearings for my rm and they told me over the phone that they didn't have them. So i thought that was weird because they are a suzuki dealer. So i went up there and asked in person and they had it in stock. This was after I went to magic racing and brought them. Long story short is if you want parts or want the right stuff just bring your parts with you or better yet just go to magic racing. They always have parts in stock. GO TO MAGIC RACINGGGG!
I bought the Honda Lawnmower HRX2174HYA from them about 2-3 weeks ago and after getting it back from their mechanic I'm putting it on Craigslist. I keep saying this it's not their fault the lawn mower is so terrible it's Honda's which is odd If you think like I do because I thought Honda made great Lawn Mowers until I tried this thing out. This Lawnmower has a serious design flaw a horrible clumping problem. I wrote Honda an e-mail immediately after my first cut to try to find out what to do but they didn't respond until I got seriously upset at the cutting when I couldn't finish my Lawn due to over clumping stopping the blades. They finally wrote me back when I told them I was taking it back to Honda Suzuki to try to get a refund and Honda Basically said they wont be giving me a refund and absolutely ignored my problems and I guess they called Honda Suzuki and Honda Suzuki claims they had to talk Honda out of lowering my warranty to a 3 month commercial warranty. IDK If thats true but if so it was nice of Honda Suzuki to stop them screwing me over for the 2nd time. Honda Suzuki did not give me a refund which is why they get the 2 stars (Lowes and Home Depot would have given me a refund) They had the Mechanic look at it and told me nothing was wrong with it and basically explained that I was just spoiled by my 15 year old Lawn mower that is better than this one. I would have given them one star but the Staff was very friendly and I would say helpful but they didn't get me the one thing I wanted which was a refund. I sort of feel bad about giving them such a low star rating but it is only true that even though the staff was friendly this was not a happy experience. Hopefully I can cut my losses, check craigslist detroit if you want to see the lawnmower.
I would advise hiring some people who actually try looking for parts before they say they don't have them. I was looking for 1990 Suzuki RM 250 rear wheel bearings and whoever answered the phone said they were out of them. Days later when I went in to purchase a new helmet the manager was working there and I told him I had to go to magic racing to get my bearings, he then informed me they had them there the whole time. Also they didn't have a generic boot clamp for my carburetor boot and they couldn't even successfully ORDER a muffler for my RM without it being cancelled. I found a muffler that fit online in 3 seconds and I had to help the kid behind the counter flip through the giant books of parts for 10 minutes. This place is no help at all and needs to seriously get it together.
If you ride dirtbikes and need help, go somewhere else. There's one mechanic that rides and is super helpful but as for the rest of the shop, it's equivalent to going to McDonalds for parts/help
Listings provided by Neustar Localeze
Last updated 07-Jun-2016
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