Car and Truck Dealers in Farmington, MI
Car and Truck Dealers in Farmington By CityGrid
Bill Cook Porsche-Audi Inc
- (248) 471-0044
- 37901 Grand River Ave
- Farmington MI 48335
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Suburban Nissan of Farmington Hills
37901 Grand River Avenue, Farmington Hills, MI 48335, United States
Showing 5 reviews out of 52 total
5 Stars - I went into the dealership hoping to get approved for a second vehicle from Nissan. My salesman Bryant Thomas was so understanding and helpful of my situation, he showed me a couple of cars and I got approved on the spot. I went into the dealership when they were almost about to close and I was able to sign and buy that fast. Bryant Thomas thank you for getting into my 2015 Nissan Altima. You Rock!!!!!!!!
5 Stars - I had a very nice experience dealing with BRYANT THOMAS. I got the car that I wanted, the color that I liked, and at a very good price that the other dealers were not willing to give me. The process of leasing went fast and smooth. I would recommend him to my friends without any hesitation.
3 Stars - I'm torn on how to rate this place. 5 stars for the sales, 2 for the service department.
First, ask for Brian Evans. He is awesome. Super helpful and friendly. I bought a brand new rogue from him 5 years ago and he still washes it and has it vacuumed out for me whenever I want. When we bought it we wanted leather seats but without going up in price to a more expensive trim level/model. Most sales guys would say you have to upgrade but Brian was able to get us aftermarket leather installed via one of the partner shops before we even took delivery at a great price. Who does that? The new leather seats look just as good as factory installed and for a fraction of the price since we weren't paying for additional stuff we didn't need.
But the service department here is typical dealer experience, way overpriced for average service. They try to upsell you on everything, like everyone wants to follow the premium maintenance schedule. They don't even offer free tire rotations even when I spend $300 on other services. They charge $20 for tire rotations. $85 for air filters that you can change yourself in 5 minutes including the time it takes you to youtube it if you don't know how. I got a quote on brakes a few years ago and it was double what my local shop mechanic charged me. I guess it's to be expected, since all dealers massively overcharge like this, but I still wouldn't recommend them unless you're getting warranty work.
5 Stars - Suburban Nissan Farmington Hills has made me rethink my past experience with car dealers most for the great work of Brian Evans. I came in Nissan the same way as I came in the other dealers and immediately Brian Evans received me in a very welcoming manner which I was pleased. I was able to place all my questions and get a satisfying answer. I explained to him my needs and based on our conversation, Brian picked out a car for me to test drive. He was quick to point out the improved features from one model to the other awhile I was driving and using them. I also tried a different vehicle from a different maker that is part of Suburban. As the Nissan cars Brian also explained all the features of this particular model and test drove it. I was very surprised with the promptness and willing to clarify all my doubts on a clear way that I could understand. Post our appointment Brian was also able to send out some more additional information through email. That for me was the best way I was handled so far when shopping for a new car. Hope this review helps some of you folks if you have questions come in Nissan and you will walk away in a better position to make a clear decision for your next vehicle. Have fun shopping for a new car.
5 Stars - My experience with Suburban Nissan was great. The sales person i met Brian Evans, was a nice person who tried his best to work with me. Brian let me test drive different cars till i landed on an Altima 3.5. He also listened to my questions and explored different ideas about the budget i'm trying to work with, financing as well as car features. He helped me a lot to make my decision and get the two ends together. Great knowledgeable sales person to work with. Over all, I enjoyed my experience with Suburban Nissan and will keep going there for my car service and for my next car.
Bob Sellers Pontiac GMC Isuzu Truck
Erhard BMW of Farmington Hills
- (248) 306-6800
- 38700 Grand River Ave
- Farmington MI 48335
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Erhard BMW of Farmington Hills
38700 Grand River Avenue, Farmington Hills, MI 48335, United States
Showing 5 reviews out of 33 total
1 Stars - If I could give this dealership a 0, I would. Since my husband's office is closer to Oakland County, I asked my husband to look at an used X5. I told him if he liked it, to just buy it. The saleperson, Randy, was very rude, no car is worth such bad service. We asked about turning in a car and he made an insulting comment about our used Saab. We told him that we preferred using our own lender and more insulting opinions and comments. It was VERY clear that Randy lacks any etiquette skills.
My husband called and said he would buy a car from any other dealership. After reading the reviews, I realized we should have avoided this dealership all together. We already visited the Ann Arbor BMW dealership. Even though they do not have as much choices, it is worth the wait. Since Suburban took over, the dealership is very friendly. Opposite experience than the Farmington Hills location.
5 Stars - My 2011 BMW 335i broke last week. As complained in the BMW forums, the water pump broke, and I had to get it towed. Since I just ran out of warranty, I towed it to a local mechanic. He asked for $1200. I called Jason from Erhard to see if he can do anything for me. He spoke to BMW, and took care of it, no charge. I dont believe any other dealer would have done this. I am not taking my car to any other place. Their service is the best. Even if I pay a little extra, it is definitely worth it.
From the bottom of my heart, I want to thank Jason for taking care of me.
5 Stars - Just got a new BMW - my first. The guys at Erhard BMW were great. I walked in and I was treated like a valued customer right away - no questions asked. John M. was great in helping us find the right car for us. I drove all the way from Ann Arbor to Farmington for Erhard BMW because their service is far superior. I plan to do all my service at Erhard BMW. Great place!
5 Stars - The team at Erhard BMW was fantastic. I have purchased several high end vehicles over the years with mixed feelings, but what struck me immediately with Erhard is that they are down to earth and focused on their customers. I had a terrible experience with another dealer in the area; so much so, I was going to abandon the idea of buying a BMW. I went to BMWUSA online and chose Erhard as the dealer to send me information. Shortly after that, I received an email from John; their internet sales manager. We had a quick chat and agreed to meet to discuss the details. Like everybody else in that building, he was warm, welcoming, and not with any hint of pretentiousness that comes with high end auto dealerships. We discovered that there were no X5s anywhere nearby with the options that I needed, so I dreaded having to order a new X5 since I expected a three month delay. John assured me that my brand new custom ordered vehicle will come in less than three weeks, and he was absolutely right, since the X5 factory was in SC. As for finances, I received three more thousand dollars on my trade in from John's manager (Mike) compared to the other dealership. Their finance manager (Jim) was extremely professional, and got my loan approved very quickly. My paperwork was ready to be signed on the day of the delivery, and the process must have taken five minutes, and then John took his time explaining every detail regarding the technology in the car. It was well past the closing time when he was done, but that shows dedication to their customers. I highly recommend this dealership, and I will gladly travel the 25 miles to be treated well.
5 Stars - I recently brought a BWM x1 from Erhard BMW Farmington Hills. My client advisor is Tom Kelly, his service is very friendly and efficient! I will certainly consider Erhard BMW Farmington Hills in future if I plan to buy another BMW. Highly recommend. 5 stars.
Farmington Finest Used Cars
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Last updated 06-Apr-2015
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