2116 Brinston Drive, Troy, MI 48083, United States
Showing 5 reviews out of 16 total
5 Stars - Finished the on-road test just this morning. Keith Lee is a great examiner, patient, kind and very professional. He arrived the venue quite early - when we arrived the place 30 min before the appointed time, we found all stuff had been set up. He repeated himself patiently if you could not 100% understand his instruction first time, and gave his suggestions on a safe driving in a gentle way. I recommend this driving school.
Jim St. Onge
5 Stars - My daughter had her road test this morning with Alert Driving School. The examiner, Keith, was patient, fair, understanding, helpful, and professional. He went to great effort to put my daughter at ease so that she would put her best foot forward. I highly recommend this company.
5 Stars - Keith is an excellent instructor. He is very patient and gives a lot of examples which helps you to relate and understand how to overcome the difficulties. He even finds small mistakes which helps you to avoid major things in the future. I definitely recommend Mr. Keith especially for beginners.
1 Stars - PATHETIC. So unprofessional. KEITH LEE not only took 5 DAYS to get back to me to schedule a simple road test, but he then STOOD ME UP for the appointment we made. I waited around for him at the agreed location for AN HOUR while he ignored my phone calls. This place is a joke, you can't even call the driving school and talk to a real person, you just have to leave a message and hope and pray not only that this bonehead calls you back, but that he actually SHOWS UP for the appointment. There are plenty of other driving schools out there, waste your time and money elsewhere. Alert Driving School, you owe me a road test.
Rui Qi Xi
5 Stars - Keith is a great instructor, he is patient, nice, skilled, and knows exactly the way to help me pay attention to little details when driving. I would surely recommend anyone who wish to learn how to drive to alert driving school!
4895 Stoddard Drive, Troy, MI 48085, United States
Showing 5 reviews out of 10 total
1 Stars - absolute worst experience they are rude and the owner says they are shutting down and told me to file a complaint I do not care. Would not orally read test to child with dyslexia. verbal abuse stay away they are liars and just want money they do not care about your child. STAY away at all costs just go somewhere else.
1 Stars - My wife used there service twice. The first time was with the instructor named Jim, he did a good job of taking her around and making sure she understood everything.
The second time was a instructor named either Roy or Ron, he was horrible. My wife had specifically asked for a parking only lesson. He took her on the road to a driving school, instead of actually getting her to practice parking he had her sit and watch others park. He only let her practice once and then after that he yelled at her and told her to watch for a longer time. He also spent a lot of time talking to the other instructors. My wife also mentioned that he kept saying that she was not listen to him, and talking alot about his ex wife or wife he had just separated it, in my opinion its completely unprofessional to talk about your personal life with a customer
When I called into apple to talk to them about this, they said they couldn't do anything. I even told them I would take another lesson, and to just throw in an extra half hour of just parking, it would have been a simple solution to the problem. Instead they refused to work with us and insisted that my wife didn't know what she was doing and that we should go somewhere else.
1 Stars - My advice is find somewhere else. I chose this one because the price was average and it was near my house. Figured that would make it more convenient, but sadly no. On the first day, the teacher got there 30 minutes early and went to the wrong room. Much confusion before it got settled. Then, the second week, a snow day caused the school to be unavailable so they called the students asking them to show up an hour later, 5 miles away. On a day the roads were so bad schools was closed!! None of the kids could get there so instead of rescheduling the class, they insisted the kids wait until the next session (a month later) and attend that day as a makeup. Needless to say, this delays the completion of the class causing a 1 month delay in getting their permit to drive. Nice. Then I find out that during 2 of the classes, they were done with the instruction, but the teacher made them stay the full 2 hours, doing nothing, so they could "complete" the required number of hours of instruction. Sounds like cheating to me. But probably the worst thing was the drive times. The kids get signed up in pairs to drive at certain times. The kid my kid was paired with kept coming late or not showing up so the teacher would leave, and call back to reschedule. this is AFTER I have dropped mine off. So now I have to go back up and pick him up! I called the teacher to complain about why we were being penalized for someone else not showing up and he just said, that's how it must be done, both kids have to be there. So I requested to not be paired with that same no-show kid, but he continued to pair us with her. Every single one of the 6 drives were either cancelled or rescheduled. Talk about time consuming and frustrating. I would never recommend this school.
1 Stars - TERRIBLE EXPERIENCE. The instructor was rude and uncaring. The instructors will cancel lessons for petty personal reasons, yet demand that students not be a single minute late. I think responsibility should cut BOTH ways. The instructors decide if your child passes or fails so you need an ethical and professional instructor whom you can trust. GO ELSEWHERE!
People get locked in to the convenience of lessons at their child's school, but there are often other driving schools who work within the same HS. The price of Segment one is expensive. Don't get stuck paying over $300 to this company and be subject to their nonsense.
Finally - looking at the stars for this review. Currently there are 8 reviews with a total of 15 stars. This DOES NOT average to 2.3 stars as it is showing. My math shows it averages to under 2 stars. Not sure what's wrong with Google.
2 Stars - Had a terrible driving experience. My child was not happy. There are plenty of good driving schools out there that will work with your child to make it a happy experience.
Listings provided by Neustar Localeze Last updated 04-May-2015