Motorcycle Dealerships, New & Used Motorcycles in Dearborn Heights, Michigan
Motorcycle Dealers in Dearborn Heights, MI
Motorcycle Dealers in Dearborn Heights By CityGrid
Motorcycles & Motor Sports
Motorcycles & Motor Scooters
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24732 Ford Rd, Dearborn Heights, MI 48127, USA
Showing 5 reviews out of total
Hi Arvind Narayan! Good to see you and Zach tonight. Thank you for the kind review! How perfect that you guys came back to say hello just as the accessories manager and the general manager and I were talking about your Google review. Richard (Stein, our Presidents)'s name comes through on all of the emails we send for Special Order notifications, promotions, etc., but I knew right off you were complimenting me. Thank you for the high praise! I'm glad to hear you and Mandeep did well in the safety skills course, good luck tomorrow at the Secretary of State on the final written exam! See you guys soon when you're ready to pick up your new motorcycles.
I was a little skeptical after reading some of the reviews, but I was very pleased. I cannot speak for any parts/service aspects, but I had a great experience purchasing a new motorcycle. I was looking for a particular, hard to find motorcycle and the staff tracked one down for me, had it transferred from PA, uncrated & assembled, and ready for me to pick up- all within a weeks time!
I was looking at financing with outside banks & Rosenau said I was preapproved for a very good rate, but they couldn't verify it all until they had the bike in house & got the VIN. I was a little worried that once the bike got there they might pull a switch, like "well we can't do that low of a rate for this bike" and with the pressure of it being there, hope to lock me in on a not-so-good deal. This was not the case. I got the rate they originally told me, which was 3-4% lower than I had found from outside sources.
The salesman provided updates all along the way, and they helped me load it up into my truck on pick-up day. Who wouldn't be happy getting the bike they've been trying to track down, all within under a week? Overall A+ job with my first experience with Rosenau.
I don't think I have words to describe the patience and professionalism exhibited by Richard on our day of visit. My friend and I heard about this store from another friend and came to this store from far. we were new to buying helmets and Richard was very patient and professional in his approach towards us. Even though we took a long time to decide our choice , he explained to us every aspect of buying a helmet and never even had the slightest attitude like other stores do. Thanks Richard and Rosenau for our wonderful experience. I would come back to buy gear/motorcycles in the drop of a hat again. Hats off and Kudos !
“FRANK THE MGR. AND BEN THE TECH WERE SO GREAT TO WORK WITH! BEN IS THE BEST!SHOUT OUT TO JOE AND ANTHONY IN SERVICE! YOU GUYS ROCK AND ARE THE BEST. I GET COPLIMENTED ON MY BIKE EVERY DAMN DAY I HAVE IT OUT AND IT IS FAST AS HELL, 01 GIXXER 600. THANKS GUYS, I WILL BE BACK!!!!!!!!”
Absolutely the WORST company to deal with. We went in looking for an ATV. We called and was told it was in stock. When we arrived, they did not have any. Cameron, the salesman, said he would get one by Sat. Ok, we said, He needed a deposit. I SPECIFICALLY asked if it was FULLY REFUNDABLE and Cameron assured us it was. Turns out, he could NOT get a machine by Sat so we purchased one somewhere else and a week later I am STILL waiting for the refund. Now I am told its NOT refundable???? I specifically asked if it was.
This is NOT how to conduct business!!!!!!!!!
Listings provided by Neustar Localeze
Last updated 07-Jun-2016
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