Motorcycle Dealerships, New & Used Motorcycles in Dearborn Heights, Michigan
Motorcycle Dealers in Dearborn Heights, MI
Motorcycle Dealers in Dearborn Heights By CityGrid
Motorcycles & Motor Sports
Motorcycles & Motor Scooters
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24732 Ford Rd, Dearborn Heights, MI 48127, USA
Showing 5 reviews out of total
George Abraham Jr
Should have wrote a review way earlier after that crap I ran through in this place.
Decided to have my 2001 R6 stored here and worked on over the winter since I didn't have storage. Got it back in the spring with paperwork saying they completed all recalls, cleaned carbs, and rebuilt my fuel petcock. Rode my bike to Lansing when the front sprocket nut came off (item was recalled for this reason) and cracked my engine case. Didn't realize till I reached my destination and by then, oil was all over my rear tire. Basically could have died from their lying service technicians.
When I came back, I had the bike apart and had to take my tank off when checking my spark plugs and found the petcock still leaked. They told me that the new one was still sitting on their bench, so they never installed it. Leads me to believe they never cleaned the carbs and charged me $1000 for services not done and also rendered my engine destroyed.
Good luck with them, they're some honest folk that really care about their customers!
I had a great experience with these guys. Quickly found the bike I wanted and they got me approved. Everything was very easy and simple. My only complaint would be they didn't help me out with new rider gear. I just got the standard 10% off which is good but a new helmet or jacket would have been really great. Espcially for a new rider such as myself. great place to buy a bike though. Lots of supply!
Should have paid the extra and went with a local dealer, poor customer service & service pricing. Purchased $17000 bike over the phone, drove and picked it up. When asking about accessories they wanted to charge me $150, 1.5 hours in labor to install a windshield (it took me 10 minutes to do myself) and the cost of the part was $100 more than another dealer, bike cover $75 more and this is with the discount for buying a new bike.
Then a part fell off bike they stated back ordered and that plate was in and they will mail it to me ( I live 2.5 hours away). Well ordered the part from a local dealer too since was only $10, they got the part in and am told this is still back ordered. Then a week later still don't have plate, called them as now temp plate has expired so cant ride it- told that it never got mailed " the person that handles that never did it and they are in a transitional part of the season so it got missed" in the mean time I cant ride it (live in Michigan so limited drive time)and am told our sales person did his part and he cant do anything about other departments.
Long story short, take your business else where if you think you will ever need to call back or get anything else after a purchase.
I was a little skeptical after reading some of the reviews, but I was very pleased. I cannot speak for any parts/service aspects, but I had a great experience purchasing a new motorcycle. I was looking for a particular, hard to find motorcycle and the staff tracked one down for me, had it transferred from PA, uncrated & assembled, and ready for me to pick up- all within a weeks time!
I was looking at financing with outside banks & Rosenau said I was preapproved for a very good rate, but they couldn't verify it all until they had the bike in house & got the VIN. I was a little worried that once the bike got there they might pull a switch, like "well we can't do that low of a rate for this bike" and with the pressure of it being there, hope to lock me in on a not-so-good deal. This was not the case. I got the rate they originally told me, which was 3-4% lower than I had found from outside sources.
The salesman provided updates all along the way, and they helped me load it up into my truck on pick-up day. Who wouldn't be happy getting the bike they've been trying to track down, all within under a week? Overall A+ job with my first experience with Rosenau.
Went to Rosenau to buy a RZR because they seemed to have the best prices around. Our purchase was off to a rough start with financing but somehow Cam was able to get us where we wanted to be and get the deal done and RZR ready in one day! Very happy with his service.
Listings provided by Neustar Localeze
Last updated 04-Oct-2016
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