Al Holland - State Farm Insurance Agent
- (763) 755-8680
- 11933 Central Ave NE.
- Minneapolis MN 55434
- Ratings: 4.4
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Tom Holland State Farm®
11933 Central Avenue Northeast, Blaine, MN 55434, United States
Showing 5 reviews out of 10 total
1 Stars - I don't know if this agent paid money for someone to throw some sweet words on the review. All lie. Probably the biggest mistake I made was to call State Farm when my car in problems. By ''helping'' (as their words) me fix the car, my insurance rate was skyrocket. After calculation, I found out that they basically loan me the capital, then they charged very high interest on the loan. Of course, they made some money out of it. However, I am still a loyal customer, as I have been with them for many years. The latest call that I made to State Farm agent was last month. They did nothing, just gave me a 1-800 claim number (a lazy job). I called them saying that someone hit my car when I parked in front of the house. Ironically, State Farm claimed that I was in accident. And worst, they listed me as a ''made accident driver''. I remember the first losing-money-lesson when I call State Farm for help, I call them again to cancel the claim and not to list me accident driver because I did not make it. However, State Farm did not cancel my claim, but call police to give me ticket because my car was parked in front of my house.
My advice is: Do not expect State Farm for help. They only think about profit, give you problems and headaches.
2 Stars - I have been with him for 10 years, never spoke with, nor he me. He might as well be a picture in a yearbook. Made one claim since 1987 get a letter blaming me. A man I don't know drove into our house, had no insurance, so I get a lettter? No calls from Tom to see if we are ok nor the house, pointless.
5 Stars - Great customer service. Tom is there if you really need him otherwise, his staff will take care of you. I had a roof claim last year and the process was smooth
A Google User
5 Stars - Tom and his agency do truly work for you. They don't quietly sit by and collect the premiums from there customers. He is the first agent that has made multiple trips to our home to be sure we were covered properly with all of our policies. He was right there working for me when we were working through our roof claim and made us aware of all of our options through the entire process. This is one time when going with your Dad's agent was most definitely the right move.
A Google User
5 Stars - The only contact I had with my prior insurance agency was the premium bills they sent. When I switched to Tom, I saw what how the relationship should be with an insurance agent. He met with us, reviewed our current coverage and needs, and found ways to give us more coverage for less money. He has responded quickly when our insurance needs changed, and walked us through the claim process after a car accident. I am so happy that we found an agent we know will always look out for our best interests instead of our premium payments.