Car and Truck Dealers in Wayzata, MN
Car and Truck Dealers in Wayzata By CityGrid
Lexus of Wayzata
- (952) 476-6111
- 16100 Wayzata Blvd
- Wayzata MN 55391
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Lexus of Wayzata
16100 Wayzata Boulevard, Wayzata, MN 55391, United States
Showing 5 reviews out of 23 total
5 Stars - They truly made me feel like I was part of a new club. Owning a Lexus isn't just about driving a Lexus. It is the privileges and service you receive that really makes this experience so amazing. That could not have been done without the staff at Lexus of Wayzata. This is the only place I will go when my lease is up!
Timm (who sold me the car) has a very high level of knowledge on the IS350. He was very patient, experienced and took all of the hassle out of trying to get into a new car. I never felt pressured my entire experience.
When I went to get the car and sign the paperwork, I was in a bit of a hurry. Scott (Financial Manager) appreciated the fact that I needed to get going and got me out of there in record time. Dude is full of jokes too making it a much more enjoyable experience when signing your life away (or just your money).
Jean did one of the most thorough walk-through I've ever experienced. I'm a computer nerd to the core and the technology in this car even overwhelmed me, but it was easy to get going with Jean's help.
Lastly Charlie Bloomer was first to welcome me to the Lexus Club and did it in style! Thank you =)
1 Stars - I would give a zero star if I could. I bought a brand new RX350 from this dealer a few years ago. And also a whole set of four brand new tires from them 3 years ago. Yesterday I took my car for a low pressure tire. They charged me $36 just to patch! Discount Tire would do this for free even I didn't buy tires from them, let alone buying a new car and a set of new tires. This Lexus dealer is such a rip off place!
Not just this, I'm totally disappointed with this dealer's customer service. The service adviser who served me for repair didn't look at me in the face when answering my question. When my car was ready, he didn't come close to me but waived at me from distance without say a word. And he didn't explain what was wrong with my tire. He should not have treated me so bad like this since I was bad to him after all. Plus, although with appointment it took 1 hour 20 minutes just to wait to get one tire fixed! I'm sad. Will never ever to this dealer a gain.
5 Stars - YOU CANNOT BEAT THE SERVICE FROM THE SALES DEPARTMENT! IGNACIO WAS VERY HELPFUL AND HELPED ME ALL THE WAY UNTIL THE VERY END! I WOULD RECOMMEND THIS DEALER TO ANYBODY!
5 Stars - Greg Ziton has wonderful product knowledge. He is able to guide us to the correct vehicle with the correct options to meet our goals. The service advisors never fail to make the correct suggestions to schedule the necessary maintenance.
4 Stars - I've purchased my last two vehicles here and I've always felt very taken care of, from customer service to warranty service they have always been very professional and helpful.
- (952) 473-5444
- 16200 Wayzata Blvd
- Wayzata MN 55391
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16200 Wayzata Boulevard, Wayzata, MN 55391, United States
Showing 5 reviews out of 76 total
5 Stars - Just bought the 2015 Chevy Cruise LTZ....love the car and more than that I LOVE my sales rep Jeremiah. We have purchase 6 cars from him over the years. He is friendly, professional and knowledgeable. Highly recommend him and Village Chev if you are shopping for a new or used vehicle!
1 Stars - Not happy with sales representative not explaining the lease option 1000.00 miles per month only leaves you 33 miles per day broke down like this by day would have let me know that's not enough for me. I called within 3days of purchase to complain also about the way the car shuts off at every stop light and starts again when you release the brake and the whole car powers down people look at me when my car starts up again at a light like i cant afford gas and have to shut car off at stop lights very embarrassing. This car is available without that feature no one told me of this when i called to complain of this issue or to get me a car that would not be an eco Malibu. Now i am stuck with a car i do not like and cant even drive to see my family or friends or travel of any sort for the next three years. This could have been very avoidable if my sales person took more time with me and explaining all these features to me. Also calling back to speak to another sales manager i got hung up on while expressing my concerns to staff i was so insulted on this day HUNG UP ON can u believe this i was floored!!!!!!!
5 Stars - Despite a strange circumstance and big misunderstanding (someone with the very same unique last name as me with the same car came in on the same day to have the same work done) they did everything they could to accommodate me and get done what I needed in a timely manner. They were courteous, friendly, and went above and beyond. I won't be taking my car anywhere else.
1 Stars - Place is absolutely rediculous! Want to charge me $160 just to tell me why my check engine light is on EVEN when I have the code as to why it is already on. I explained this to the service department and they said they still need to hook it up to their computer system. Seriously? Why? There is no reason when I have the code already. Absurb pricing and horrible customer service, extremely rude. Will not be going to this dealership or buying a GM vechicle ever again.
5 Stars - One of my work trucks broke down near village chev. My employee limped the truck there. I made two calls to the dealer I had bought the commercial truck from, brand new only two weeks old. I never got a call back from the service manager or the salesman I had purchased from. I was worried about getting my truck back to work for the next week. Village service department was not sure if they could get it done until Monday. I let them know the importance of this truck being on the road for my business, they had it fixed by the end of the day. I appreciate the service and will give Village a shot at my future vehicle purchases.
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Last updated 03-Jun-2015
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