1830 South Avenue West, Missoula, MT 59801, United States
Showing 1 reviews out of 2 total
2 Stars - At my place of employment I received a phone call on August 21 2011 from Steve at affordable insurance. He was THE MOST rude and unprofessional person I have ever had the displeasure of speaking with.
I greeted him with my business's name and mine and he immediately accused me of not providing our customer with a particular document, that he was frustrated about not being able to easily locate (despite the fact the document was in his paperwork). He was raising his voice and he was calling names like a child. I had to ask him who he was because there was no way that any business professional would ever speak like that to anyone. When he said he was “Steve from Affordable Insurance” I was shocked. I was badgered for a couple more minutes before I had to ask, “Steve, are you yelling at me because you are frustrated or do you just not like me.” REDICULOUS! My customer was there to hear it all and promptly called me afterwards apologizing profusely for his rude insurance agent. He said it was not the first time he had witnessed this behavior and he said he would not be doing business with them any longer.
This insurance company does not seem to have any professionalism whatsoever and will not receive any business from me or my associates or friends.