Motorcycle Dealerships, New & Used Motorcycles in Cherry Hill, New Jersey
Motorcycle Dealers in Cherry Hill, NJ
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406 Marlton Pike East, Cherry Hill, NJ 08034, USA
Showing 5 reviews out of total
I don't ever write reviews but my experience with Jan's definitely warrants one. I read several other reviews on here that mentioned their experience at Jan's was like the Julia Robert's scene from Pretty Woman, which is exactly how I felt after walking out of this store and have never felt so disrespected and appalled by a business before . Stupidity on the sales woman for sure, since my bridal party would have likely spent a lot of money here. I am the bride and came all the way from FL to go bridesmaid dress shopping with mom, aunt, and bridal party. We were looking for mother of the bride type dresses for my mom, aunt and matron of honor. So my one bridesmaid suggested we try Jan's since her mom bought a few dresses there last year for her wedding. From the moment we walked in, the sales woman snapped that they were closing in a half hour and didn't bother to greet us. Really? I don't know any store that conducts this kind of business and barks at people coming into a store 30 minutes before closing. They should be welcoming customers until the last minute of closing! We knew they were closing at 5:30 and politely asked if we could just browse a bit to see their selection. The woman reluctantly said yes and asked us what our budget was. I said I wasn't sure yet, only because I knew my aunt likely would not have had a price limit if she found a dress she really liked. Maybe the sales woman took this to mean we would not be able to afford their dresses because it got much worse from there. The woman walked around with us as we browsed the racks of dresses but never gave us any direction on their policies, as far as making appointments or trying anything on. She never said a word about any of this. We ended up finding a dress that was exactly what my aunt had been looking for. It was the exact color and style she had in mind, so we told her to try it on real quick as we had only been in the store about 10 minutes. The sales woman was talking to my mother and my aunt went to the dressing room. She didn't even end up trying on the dress because it was a size or two too small but held it up to her shoulders and asked us to come look. As my mom and I walked over, the sales woman rushed over to my aunt in the dressing room and snatched the dress from her. Mind you, my aunt was in her bra even though she never actually put the dress on. The woman then yelled at my aunt and said "NO, WE DON'T DO THAT HERE!" We all looked puzzled and said don't do what? She snapped at us and told us that you must have a sales consultant assist you with trying on the dresses and you have to wear gloves. My aunt apologized repeatedly and the woman still went on a rant about how the dresses are not ordered and sold in store, so they must be handled by an associate. Okay that's fine, but you think she would have mentioned this when we were walking around for 10 minutes?! It would have been completely appropriate for her to say something like "Ladies, you are welcome to browse our selections but you will need to make an appointment to try on any dresses." No mention of anything. We were so taken aback by her outburst and my aunt was so embarrassed. I mean, who really snatches a dress from someone half naked in a dressing room? This woman acted like we were the Beverly Hillbillies that had the nerve to walk into her store on Rodeo Drive. Completely disgusted with how she treated us. My aunt owns her own company and couldn't imagine treating customers this way. What really unnerves me is that I hardly ever get to spend time with my friends and family since I moved out of NJ a few years ago. This was supposed to be a fun and exciting day for us to go dress shopping and this whole ordeal definitely put a damper on our day. This store has a beautiful selection of dresses but it certainly doesn't make up for their lack of customer service and respect. Completely ridiculous and uncalled for. Shame on them because like I said, we would have likely gone back and spent a lot of money if not for this experience.
Jan's offered me a truly wonderful experience! While shopping for my mother-of-the-bride dress was a very happy time for me, I also felt a bit anxious. Yet, the staff at Jan's made my dream of finding the right dress come true! From my first visit to my fourth, I was treated like royalty each time! No request was inconvenient for the sales staff. Valerie and Judy and Judy made me feel beautiful and like a very special customer by helping me choose dresses that were right for me while paying close attention to my personal style. They were very patient with me allowing me to explore all of the available styles, and I never felt rushed or coaxed into making a purchase. They made it all about me feeling comfortable and pleased with my choice! Other shops don't have the same attention to detail. Jan's has the largest selection of dresses, a most professional sales staff, a very appealing showroom, the most lovely dressing rooms, and my favorite detail is that all of the dresses are enclosed in a vinyl zippered gown bags to prevent them from getting soiled with handling. And, I appreciated wearing gloves while trying on the gowns because I liked the idea that I could be purchasing a dress that was very well taken care of in the shop. I am thrilled with my dress!!! I am looking forward to going back to have my alterations because that is how at home I felt at Jan's!!!
While shopping at Jan's for my daughter's prom dress, I noticed the AWESOME boutique in front of the store where I ABSOLUTELY love, love, love to shop! Linda was our sales girl who is THE BEST! Jan always greets us with a hug from day 1, a true classy lady! I love the store & the people so much I went back to buy my dress for my son's wedding .... brought my mom and my son's future mother-in-law and we ALL brought our dresses from here (along with a lot of other boutique clothing.) Brenda the seamstress is AWESOME! There are one of a kind pieces that we all get compliments on wherever we go! LOVE JAN'S BOUTIQUE!!!!
I am showing appreciation all the way from Canada. Jan's boutique is the best, provided me with a couture dress not found anywhere in North America with the best service. I got my dress delivered to Canada in one week precisely. They were very kind, gracious even on the phone, answered all my questions and helped with all my requirements.
Would definitely recommend them. You will not regret choosing Jan's Boutique.
Everything started out fine... Had several gowns to try on, as I was taken to the fitting room I was told that I needed to put on these black gloves that were sitting there. I said I would go wash my hands if they were afraid something was on them, but I was not about to try these beautiful gowns with these ugly gloves. She claimed it's so nothing gets on the dress. There was another woman right there with no gloves on. Seriously, gloves ! Someone's body could be dirty, are they going to wrap them up before they try on. I just could not get past her telling me to do this. Well, I told her that my money would be to dirty for their store. I won't be back. It's really a shame there were some beautiful gowns. But, I will spend my money elsewhere.
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Last updated 06-Sep-2016
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