- (505) 856-1960
- 5000 Alameda Blvd NE.
- Albuquerque NM 87113
- Thunderbird Harley-Davidson Work Hard. Ride Hard.
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5000 Alameda Boulevard Northeast, Albuquerque, NM 87113, United States
Showing 5 reviews out of 33 total
Amy Barnhart Hatch
1 Stars - I spent over $1000 in buying the best leathers. I was so looking forward to getting my own little "Sporty!!" I signed up for lessons.
I couldln't take the lessons when I had them scheduled: the "lesson guy" said "no problem" whenever I wanted to the lessons would be there for me to take. We selected June to book lessons.
So now I go into the store to sign up for a class and they have completely lost count of the $366.00 I paid them for lessons. NOW I just want my money back, if they are so sloppy with finances!!!
So I must bring in the receipt they gave me (2"x4") in SOME little envelope I hope or the bank statement that shows it taken from my account. I paid cash. No bank statement available on that.
So I say Thunderbird Harley Davidson is an organized ring of theives.
BEWARE WHEN DEALING WITH THEM. THEY ACT LIKE THEY CARE ABOUT YOU. DO NOT BE FOOLED BY THEM.
Go to a smaller dealer that can keep track of your expenditures without you having to prove every purchase you have made.
Just my opinion.
5 Stars - Friendly and helpful. Was not intimidated at all due to their spirit of adventure in be a HD owner. Thank you!
5 Stars - A buddy and I had our bikes serviced at "Thunderbird HD" back in June 2014 while on a 3 week road trip. We were both in need of new tires and had them installed. The tech who was working on my bike also noticed that my front brakes were uneven which I had them replace. The service and professionalism of the staff was outstanding. Thunderbird has Express Service with a comfortable lounge and complimentary beverages and light snacks.
Two days after being back on the road I had an accessory part came loose and was lost on the road. I notified Thunderbird HD's service manager, who was sincerely concerned for our safety and wanted to ensure no one was hurt. He then went out of his way to order a replacement part for me and shipped it to my home at no cost to me.
Thank you Thunderbird HD for taking such great care of your customers. I look forward to seeing you again on my next road trip.
Hamilton, Ontario, Canada
5 Stars - I arranged a service for my bike mid-way through a cross-country ride. Thomas from Service greeted me as soon as they opened for business and got me squared away. He explained what was needed, and I got a service and a new rear tire. Great customer service from these folks!
5 Stars - A big shout out to Karen Henz and Thunderbird HD! Two of our newest members had an issue with their Vrod on the way back from a group ride to Belen last Saturday. One call to Thunderbird and Karen sent the Thunderbird truck and trailer out to pick up their bike right away. One of the many reasons they are one of the top dealers in the country! Thanks again to Thunderbird for all their outstanding support of our chapter!