604 South Riverside Drive, Española, NM 87532, United States
Showing 5 reviews out of 15 total
1 Stars - No pool or hot tub - its been closed for months/years? No coffee or coffee maker in the room. No clock of any sort. No remote for the TV. Room was supposed to have a king bed. It was king headboard anchored to the wall with queen mattress. Two of the three pillows were disintegrated in lumps. Huge water stain and wet ceiling. Room smelled like mold. No bar soap. Everywhere a corner can be cut, it has been. I could go on, but you get the idea. This entire property is suffering from serious neglect.
2 Stars - There was a bed bug and glass on the floor of our room. It was very dingy and stains on the walls and bathroom sink. The pool was unusable. The price that was quoted on the web was not what we were given when we checked in. I am only giving it 2 stars because they did match the rate and refund us money although it took 2 days and talking to 3 different people. The breakfast left little to be desired and there were very few items there on the second day.
4 Stars - I found the place looking a little worn. The peep hole in my door was missing and the tv remote didn't work but it was in my price range and clean.
5 Stars - The staff was kind and friendly
A Google User
5 Stars - we decided to take a chance on this Comfort Inn for less than $50. We were given a ground floor room near the lobby to make dragging luggage easy. The other guests seemed to be serious business travelers, too: a good sign of adequate accommodation. There was at least one guest with a nice dog; Comfort Inn is pet-friendly.