Car and Truck Dealers in Aztec, NM
Car and Truck Dealers in Aztec By CityGrid
- (505) 333-4342
- W. 404 Chaco St
- Aztec NM 87410
- Ratings: 3.7
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404 West Chaco Street, Aztec, NM 87410, United States
Showing 5 reviews out of 11 total
5 Stars - great customer service! had a good experience buying from here
5 Stars - Customer Service is excellent. People are very friendly
5 Stars - Service & service department were fast & efficient. Only complaint was the lobby sound system & the television were excessively loud. Hard to concentrate on my reading
1 Stars - Hi Country in Aztec will make you feel like they are doing you a great service to help you out of a bad situation. I wish I would have trusted my gut and left in my damaged vehicle instead of trading it in for a horrible deal. I felt I had no other option due to the safety issues presented with my vehicle. I am now in a truck that I cannot drive in the winter (which hinders my getting to work and my kids to school) and my payments are obscene! I was looking for a used 4 wheel drive with room for my kids and my tools - they turned around and told me I did not have good enough credit to buy a used vehicle, the bank needed me to have a brand new vehicle - I basically had no choice in the matter! They had already chosen me a truck! I told them I could not take a 2 wheel drive and the truck was too small, I also told them the payments would be too much for us to handle long term. The salesman had the manager come out to talk to me. They BOTH ensured me that I could trade it in for a 4 wheel drive (that I could afford) 6 months later. Just 6 months to establish my "car credit" and be in the vehicle I needed. I later found out that they completely took advantage of me not knowing anything about buying cars from a dealership and also took advantage of me being in a vulnerable situation. They LIED to me! I recently found out that it takes at least a year to get your credit back on track from the initial drop that occurs from the purchase of the new vehicle! No one wants to touch this truck - even though its a 2012 in excellent condition and has under 12,000 miles on it! One dealer told me I would have to fork over at least 4 grand just to trade it in for a used vehicle!!! Or he said I could hand it over to the bank and ruin my credit for quite a while!!! I am beyond disgusted with this dealership! I spoke with someone who used to work there and they said they quit working there because they are scam artists who care nothing about the customer and all about making their sale! Well IT ALL MAKES SENSE NOW!!! Thanks for the sore rear end, empty pocket book, extra stress, and the LESSON LEARNED -Hi Country Chevrolet I hope you get whats coming to you!!!!
2 Stars - Stopped by to ask a few questions about a particular car. No information posted on the car. Salesperson would not answer any of our questions. Price? "Changes with the market." Mileage? Features? "We've just had this car a few days, I don't know."
Then: "Come into the office so I get you into our system."
We did not want to be "in the system." We wanted a little information. We left as fast as we could.
The experience struck us as creepy and invasive.
Are all car dealers like this?
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Last updated 16-Mar-2015
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