404 West Chaco Street, Aztec, NM 87410, United States
Showing 5 reviews out of 15 total
On our way to New Mexico on vacation to spend time with my niece for her 5th birthday and to visit my aunt and uncle, my new to me 2013 Chevy Malibu started acting up, 300 miles away from Bloomfield. We were in Moab Utah. We called On Star and the customer service rep said it was the stabilitrack/abs system and it needed to be serviced in the next 7 days. We managed to limp it 300 miles to our final destination. We made it. Tired and exhausted from our near my 24 straight through trip I called two of the local chevy dealers and Hi Country Chevrolet was the only one that could look at my car right away. Relieved, I was happy to leave it with them. They assured me that they would let me know as soon as they knew what was wrong. I still had power train warranty on the car so as long as it was engine related it would be covered. This being our only transportation home I told them to fix whatever they could at whatever the cost. The service advisor Jacques assured me that he would call me as soon as he knew anything. It turned out to be the fuel pump. We drove 300 miles on a bad fuel pump and made it! By the grace of God, we made it! He called me later that day, a Saturday to tell me what they had found, they had 1 of the parts but had to order the other part that wasn't covered but wasn't too expensive. What a relief! They could get it fixed as early as Wednesday, but it may be as late as friday. Well, they delivered early! It was done Tuesday evening. We made arrangements to pick it up first thing Wednesday morning. We took a day trip to Durango and the car ran great! I cannot say enough about this dealership! Excellent customer service! Quick service and they were so willing to do whatever they could for me while I was here. Not even a local to this state and they treated me with kindness, compassion and respect! Thank you Hi country Chevrolet! You and your service department were amazing and life savers! Thank you thank you thank you! Highly recommended! Very highly!
Working with Sherry at Hi Country is always reassuring. I know nothing about cars, and she takes the time to explain what needs to be done. I am always given the opportunity to approve all work before it is started. When I picked up my car last week, not only had it been serviced but they had washed it as well. Thanks Hi Country!
best vehicle purchased experience I've ever had. I traded in my 93 Saturn and got a 2015 Chevy Sonic!!!! and we were just window shopping. and we brought back a game card. and we left with a car. that I now use for school.
Super friendly, Doug in parts was very helpful! Will return!
great customer service! had a good experience buying from here
Listings provided by Neustar Localeze Last updated 02-Jul-2015