191 Front Street, Binghamton, NY 13905, United States
Showing 1 reviews out of 1 total
2 Stars - I finally decided to write this review after two weeks of cooling down from the immense amount of dissatisfaction and tensions caused by this dealership. The employee Dawn, has no knowledge about cars and relies heavily on the mechanic. The mechanic paid by the hour, are more determined to tell the customer what should be replaced in the car to make it brand new... not safe or workable. For this reason it is a pain to get your car to pass NYS inspection. Like all dealers, the labor charges are ridiculous and the parts are three times the regular cost. It is highly recommended that you not go here unless your car is under warranty or it is something that is custom for your audi, vw or mercedes which other places will have to buy from them directly anyways.
Everyone has a bad experience once in a while, but three bad experiences in a row?
YOU HAVE BEEN WARNED!
179 Front Street, Binghamton, NY 13905, United States
Showing 5 reviews out of 7 total
2 Stars - After speaking with Valerie on the phone,my daughter and myself drove from Elmira to try out a Mazda6 that they had taken in on trade.Upon arrival, Amanda greeted us and allowed my daughter to test drive the vehicle. She loved it !! Time to deal !! Amanda,Valerie and Tom, proceeded to attend to our needs, and treated us like family ! These are 3 honest and friendly people........
Then comes Carl....Chest puffed out, arrogant, rude, deal spoiler.
Offered us $4000 on a trade in that NADA and KBB valued at $84330 to $97470.
Blew that deal, Eh Carl?
Bought new Mazda 6 Grand Touring from Ontario Mazda.
You will never see me grace the doorway at Botnick again.......,.
5 Stars - I just want to take the time to thank Valerie and Tom Mangini at Botnick for being really nice to my daughter Rachel DeRose on her trade in !!! I was completely happy with the way your team handled everything all in one day !! Very pleased with your dealership ! I would recomend you guys in a heartbeat....Keep up the great work folks !!
Sincerely, Scheuerman and DeRose Family !!! :)
5 Stars - I have worked with Botnick Chevrolet on three different occasions as has my father and have found them to be fair, honest, straight forward folks. I can and do highly recommend them to anyone considering buying a new or used vehichle. In fact, I live more than 30 miles away and always prefer to with Botnick. My last deal was trading in two year old vehichle which I originally purchased from them to begin with. Botnick offered considerable more than two other local dealers and made the process a breeze! Thanks Mark. You've got a good team of people.
March 2014 - make that four times. I just purchase a used Chevy 2007 Tahoe from Botnick and I was so please with how it looked when I went to pick it up. It looked like brand new! Not only did they fix everything on my list, they fixed things I didn't know about. Very happy once again!
2 Stars - Purchased a used truck from this company. The week of purchase, I started to have problems with my front end - noises from the wheels. Took it in twice and was told I had dust on the brake sensors. They lubed it up and sent me on my way. A month or so later the wheels started making a horrible grinding sound. Took the truck to my mechanic and it turns out my wheel bearings were broken and needed to be fixed. My sensors turns out....were just fine. Other stuff has come up about this truck as well since. Note: I will never buy another vehicle from here again.
A Google User
1 Stars - Just got my truck back after a break line repair and a starter replacement..drove it to work and it stalled..got out to check and gas was everywhere..gas line was broke..and my winshield was broken wich was not there when I took it..never take ur vechile here!!!