Drivers Ed, Training & Driving School in Smithtown, New York
Driving School and Drivers Ed in Smithtown, NY
Driving School and Drivers Ed in Smithtown By CityGrid
Empire Safety Council of New York
Insurance, Camps & Training
Insurance, Driving Instruction Courses
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Empire Safety Council
176 Terry Rd, Smithtown, NY 11787, USA
Showing 5 reviews out of total
John Webster II
This place is very unprofessional! Say Away!! I completed my class on Oct. 8th 2016 and it is now Dec. 9th 2016. So I called to check the status of the mail that should have went out months ago. The lady on the phone who refused to give me her name said I had to pay $5 to have them remain my completion certificate. Mean while I never got the original in the mail. When explaining my situation the representative was very rude and standoffish. Now I paid for a insurance Reduction class and can't add the class to my account because they won't give me the proof. Find another place who won't try to nickel and dime you!!!
Great customer service. It was so nice to have an actual person answer the phone to help me obtain a copy of my certificate for the defensive driving course. The fee was only $5 and my certificate was mailed to me within 3 days.
This is for the online course: They make the program artificially long by having several-minute-long waiting periods after every other paragraph. The course could be finished in one hour otherwise so it just feels like you're wasting your time rather than learning anything. Plus it is rife with typos, confusingly written, and glitchy.
I just phoned the number on a post card I received from Empire Safety Council informing that it was time to renew my "benefits". A man with raised voice asked me for the number on the front of the pink card I received. I informed him that there was no number on the front of the card and he began yelling at me in a very disrespectful manner. When I asked if he was the owner, he refused to identify himself. His behavior is consistent with the other negative reviews of Mr. Bond the alleged owner. In this case there was NO stimulus for his rudeness. I believe he has anger problems and should seek therapy before dealing with the public again.
I got a nice discount on my car insurance after taking the defensive driving course.
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Last updated 13-Feb-2017
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