Traffic School & Defensive Driving in Durham, North Carolina
Traffic Schools and Defensive Driving in Durham, NC
Traffic Schools and Defensive Driving in Durham By CityGrid
Andes Driving School
Camps & Training
Driver Improvement Training, Driving Instruction Courses
Read User Reviews
Andes Driving School Inc.
5007 Southpark Dr #120, Durham, NC 27713, USA
Showing 5 reviews out of total
I was very pleased with Ed's 5-hour course. I was able to get my license very easily after taking it with him, and he was very flexible and ensured that I was able to use his car and get my license before I had to go abroad for school. I am very grateful to Ed as he ensured I was ready for the test but also ensured that I would be a good driver outside of the test, which a lot of driving schools do not do. I would 100% recommend him to anyone in need of good, concise, clear instructions with a guarantee of being a better driver.
I took the driving course today. Though it was not my ideal place to be on a Saturday, the class was engaging and informative. The instructor offered free doughnuts, chips, coffee and water. This was awesome since I drive 2.5 hours to take the Saturday course.
I loved the videos and the instructor was very knowledgeable and humerous.
The building was easy to find and Not to far from the highway.
I would recommend this class to others!
I do not recommend this place, if you are international first-time new driver like me. The instructor is kind of rude and not very patient, and I sometimes had problem understanding his intention because of language barrier. He seems to have a tight schedule too, I took his 5-hour-in-total learning program thing. The lessons spread across 3 weeks (1-2 hr/week), which was very inefficient and not good for learning. I had a pretty bad experience at this place.
It's very important to note here that Ed not only fires back at independent reviews about his business that don't appear to favor him, but he also doesn't hesitate to call you out by your FULL NAME as well while doing so. So much for confidentiality. That's an extremely low move for a so called business owner and definitely shows he's undermining the privacy of his clients. He seems to forget that it's not the client that has a reputation to lose, IT"S HIM! And firing back at clients is proof of being unprofessional. Basic Business Management 101.
In his response below to one of his client's reviews, he claimed that that client, who he boldly called out by his full name, was new to the US. I don't know what gave him the right to make false claims like that but that client has lived in the US for several years now and I know this for a fact because I am the female friend that was being referred to during their review and response. We may be new to Durham, but we surely have been in the US a lot longer! That was obviously just a desperate attempt to justify himself based on a pointless yet false fact.
Yes, I was Ed's client as well. I'm glad he feels that I was being friendly and receptive. What he doesn't know is that I was already warned about him three days in advance by my friend, the client whose review got responded to. I already knew that no matter what he says I better just keep every serious concern that I had to myself and just focus on the driving.
The one thing that definitely didn't go down well with me was when, towards the end of the lesson, he started saying negative things to me about his other client, my friend for that matter, behind his back. That only begs the question HOW LONG WILL IT TAKE FOR HIM TO SAY NEGATIVE THINGS ABOUT ME TO ANOTHER CLIENT OF HIS? Again, so much to confidentiality. I thought a private lesson was meant to stay PRIVATE! But not with Ed. Latest then is when everything I heard about his attitude was confirmed to me and the condescending tone with which he spoke couldn't be any more obvious. That made me very uncomfortable.
Finally, I have to point out how utterly DISCRIMINATORY and even RACIST Ed proved to be for making an assumption about my friend's place of origin without having been there himself or knowing anything about it. It was totally redundant to mention anybody's place of origin, especially since he's a foreign national himself. It just proved that any of his international clients that don't seem to get along with him get attacked based on their places of origin and that it's them that need adjusting. As if it's the individual that represents the behaviors and conventions of their place of origin. That was irrelevant but Ed seems to miss the point here once again.
Based on my overall experiences with Andes Driving School I personally don't endorse his instructions. His method may be suitable for others, not everyone. He seriously needs to be reminded that he's the one that has to adjust to his students, not the other way around.
So, let's he whether he wishes to fire back at me as well for my independent review.
I must say I haven't met someone as arrogant as Ed in a long time. I don't know whether it's because of his large base of clientele, but I do know that he's extremely condescending and rude. He doesn't seem to have the patience to listen and communicate well about your concerns but rather calls you argumentative even though you just sought for clarification on his vague instructions. He sort of has this "keep quiet and listen to me" kind of attitude which didn't go down well with me at all. Edward has no idea about the difference between constructive criticism and right out frustrating someone. Especially since he interprets every concern you have as an argument. But for some reason he thinks he professional and that his way of handling things are the best and accepts no improvement.
And worst of all, he even went as far as talking nonsense about me to another client of his (a female by the way) who happened to be related to me. I honestly regret having done business with him as it was just a complete waste of my money, because all he does is making you more and more nervous while masking it with one or two jokes during the whole lesson.
Hopefully, he'll figure out that his method on communication is not the most ideal for his type of profession and that he learns to respect people's opinions without dismissing them immediately instead of listening to their concerns. Respect is key. And if you read along all the reviews you will find several people with similar experiences with him which only reinforces my point. We all cannot be making all this stuff up.
Oh and a little advice for the guys that may read this, Ed leans to be more gentle with the ladies than with men! If I was you I would just stay away from him altogether.
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Last updated 01-Aug-2016
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