- (580) 477-1500
- E. 2116 Broadway St
- Altus OK 73521
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Altus Motorsports2116 East Broadway Street, Altus, OK 73521, United StatesShowing 2 reviews out of 2 total
135 Boom05/09/151 Stars - Horrible customer service. The kid at the counter was nice, but a service guy came out and it took everything to not tell him off. I came to get some atv tires mounted. They were brand new wheels and tires. When the kid at the front desk asked the service guy if he had time to mount tires he said yes. Then he looked at the tires and wheels and said "I'm not going to mount those, they're not worth my time". When he walked off the kid at the desk asked again, because I believe it caught him off guard too. So the service guy said it alot louder to make sure he knew that mounting these tires were a complete waist of his time. It is nice to know the owner allows their service guys enough say to turn away business, but it is inconvenient when you live in Altus with not many options. Well luckily my money WAS worth the time of Smiths Firestone. I will absolutely never give Altus Motorsports my business again based on this 1 transaction.Ryan Snyder01/24/151 Stars - Staff was polite but, despite my painstaking effort to describe exactly what I wanted them to do and not do, they got it all wrong. I asked for nothing except the inspection to occur without a call to me. Two days after I dropped off the bike, I got a call politely explaining $250 worth of work that had been done beyond the inspection and a list of additional recommended work. I asked for no oil change as I had just accomplished one two days prior. In the phone call, they apologized for doing the oil change anyway and said that they would still have to charge me for the oil and filter, though they would comp the labor! No effort on my part would change their minds and I was stuck with a bill paying for work I never asked for. The main problem I brought the bike in for was not even addressed! Does anyone know a place in Altus that works on motorcycles?!