3477 Main Street, Springfield, OR 97478, United States
Showing 2 reviews out of 2 total
First off, we have been loyal customers of this place. We have bought and traded cars here (always in the same or better condition than when we received it), always been on-time or early with payments. That being said this latest experience has soured our relations with Dan's. We purchased a vehicle and not even a month later the engine blew (rough running, smoking, oil/water mix on the ground) and had to have the car towed home. I called and told Dan what had happened and got the total runaround. Dan was skeptical of my claims and not convinced that cars break down (after much research, I learned the engines in these cars have the same problems at certain mileages). Now, I understand the term "as is" but one would think that when a vehicle breaks down before the first payment is made there would be some effort to right the wrongs. Dan wanted me to have my car towed all over town (at my expense) to have a professional mechanic look at it and repair it (paying for labor, but an estimated engine exchange would run about $1200. Even if I paid for half of the repairs, it wouldn't make sense since it would roughly be half of what the price of the car was. In short we are now the proud owners of a $4000 lawn ornament.
A Google User
My husband and I are on our THIRD car from Dan's! Each and everytime we were treated great Dan and his staff are awesome and I would refer anyone there! My mom will be going soon to get her a car! We had car issues on one car and Dan helped us get it fixed he was so understanding! Great place to get a car and I love the fact that we have no interest yay!