Fiance has used Melinda's services before, he wasn't overly happy with it (but apparently was happy enough to go back). But he decided to use her services again. I don't know of the issues for that incident, but the fact remains that he decided to use her services again. Despite him being disabled and not handling stairs well, he still put forth the effort into going to her office even though it is not handicap friendly.
It has felt like we have had many issues with this office though.
Fiance paid 2 retainers for handling child visitation issues with 2 ex-wives (just before Christmas), we were able to set up arrangements for him to be able to see his youngest kid from one of his wives. I had him call and inform the office (Melinda was out that day) someone decided it would be best to have them hold on to the retainer in case of further issues with that wife. However, later on fiance got a call about Melinda working on both cases, seems the information was not passed onto her correctly, which of course results in her wasting her time (and therefore fiance's money) on something that didn't need to be worked on. Lose/Lose situation! Felt like we had to keep calling and calling to see about any updates or information.
He paid for a Will. Which he has been happy with the service on that, they were sure to record it to avoid any issues with my fiances family (as we expect those).
We spent months calling to check in on a revocation of power of attorney, was told that she could take payment for doing such our of the other retainers that my fiance had already provided for her. Eventually we were told that she had to contact the attorney that had written up the original documents, and then didn't hear nothing from them. We kept calling in and checking on it, secretary/assistant kept sending her messages about it.
Today I went into her office (while my fiance waited in the car). Imagine my shock when I greet Melinda with a smile am pretty rudely informed by her that she was no longer going to be representing us, that her secretary will print out what they have, and so I can be on my way (or was it "get out" of there?). Either way, she was so very rude. Later I was informed that she "read your review and was very pissed". Have you ever been so shocked that you can't think of to ask "what?".
Paid for a pre-nup, we had not set the date yet so they couldn't work on it yet. Then I called and told them that we had a tentative date in November and asked them to start on it and so we could get the terms on it. Upon being told she would no longer be our attorney, they gave me a print-out of what they had completed thus far (nothing was filled in), and was given a suggestion of basically re-typing everything that they had completed already. Won't know for another couple days if we were charged the full amount for it or not.
We were also informed that the revocation of power of attorney was already taken care of.. So I have no clue why the length of time and many phone calls (as described above).
Most attorneys have the dignity to behave in a professional manner when the client/attorney relationship comes to an end, but she very much lacked this today. I'm really greatful that I went in by myself instead of my disabled fiance, it's great to see how you treat people when you are done with them.
If you prefer to primarily deal with the office staff instead of the attorney, we loved her assistant/secretary. So very sweet, cheery, and helpful!
So, dearest Melinda. Here is your honest review, one actually written by us. One that you can actually blame on us, or rather me. Should the review you think was made by us be from someone that I have talked to about our issues with your office (as it sounds like it may of been), I will give them the biggest thanks.
I am thankful for the services you provided and we were pleased with. Therefore, I have given you 2/5 stars.