102 Hazel Path #1, Hendersonville, TN 37075, United States
Showing 3 reviews out of 3 total
Ken has been our agent over 15 years and I have recommended him to several friends and neighbrors. When my wife lost an almost new Rolex while going through cancer treatments, it was replaced no questions asked within probably 3 weeks. He went to bat for us concerning our storm damaged roof and we got it replaced. He has offered outstanding insight and recommendations on auto insurance to our family. A lady who worked for him traced down a person who damaged one of our cars and we got paid. I have had State Farm about 56 years. He is the best agent we have had, and I guess I can say the only one I actually liked! LOL
A Google User
Ken is great to work with. He is just really nice and it's obvious he cares about his clients. He explains my insurance coverage to me and makes it easy to understand. He'll present options and make recommendations, but he never pressures me to buy anything, which is important and makes me confident that he has my best interests at heart. Ken recently helped me roll over some IRAs to State Farm's mutual funds and he was extremely helpful and made the process much easier than I expected it to be. I'm sure there are cheaper options out there, but the service, relationship and trust Ken and State Farm provide is worth the difference to me. I've had a great experience with Ken and highly recommend him if you're looking for an agent.
A Google User
Ken Flatt is our agent and has been for almost 10 years. He is extremely attentive, available and trustworthy. It is so important to have an agent, that you know, will pick up the phone after you experience anything from a minor fender bender to a scary evening of major hailstorms. After last springs hailstorms and tornadic winds, our family ended up with a claim over $90,000. It has been a crazy 10 months trying to put our house back together, and when contractors have been undependable and the bank has been slow to issue checks, Ken Flatt and State Farm have been stellar. Ken always has your best in mind and our family would highly recommend him!