The shop had my car 25 days before they started the work. After 34 days, the said the car was ready, it certainly WAS NOT REPAIRED, GAR'S WARRANTY IS NOT EVEN A WARRANTY, HE WANTS THE PAPERWORK FROM OTHER SHOPS THAT FINISHED THE WORK. AND THEN HE SITS ON IT, NOT DOING ANYTHING. THEY SHOULDN'T EVEN BE IN BUSINESS, DON'T WASTE YOUR TIME AND MONEY. GO TO MASON ROAD, THERE ARE GOOD SHOPS ON MASON. YOu can't trust this shop, Other shops had the work done in 4days. WORST AUTO REPAIR SHOP I HAVE EVER BEEN TO. AFTER 30 DAYS, I HAD NO CHOICE BUT TO PICKUP MY CAR, AND I WAS BILLED FOR REPAIRS NOT DONE, REPAIR WORK DONE WRONG, AND REPAIRS THAT CAUSED MORE DAMAGE TO THE TAHOE THEN BEFORE I TOOK IT there SEAN CAN'T BE TRUSTED WITH A LAWN MOWER, I REALLY DON'T HAVE GOOD ENOUGH HEALTH TO GET AROUND THESE DAYS, BUT OTHER SHOPS HAD THE REPAIRS DONE IN A WEEK, TOTAL, AND REPAIRS THAT WERE CAUSED BY SEAN. I AM CURRENTLY BUILDING A COURT CASE TO GET MY MONEY BACK. AND BELIEVE ME, I HAVE TAKEN NOTES ON EVERY THING. HAD OTHER MECHANICS TELL ME ABOUT FACTS ABOUT GARY'S AUTO SPENDING TOO MUCH TIME, VERIFIED PROBLEMS CAUSED BY SEAN, CAUSED SEVERE DAMAGE TO THE COOLING SYSTEM. SEAN WAS REALLY MESSED UP ABOUT THE WORK. IF I HADN'T BEEN SO SICK, I WOULD HAVE TAKEN THE CAR SOME PLACE ELSE, I HAVE NEVER DONE BUSINESS WITH THEM BEFORE. DON'T GO THERE, EVEN FOR A TIRE LEAK,SEAN CAN'T FIX ANYTHING RIGHT. Oh, by the way, I was charged 1,600 plus dollars for a job not done, or other repairs done wrong, and I am having to pay for it, I am, and still have to have these repairs fixed at other shops. Gary was out sick, but Sean really screwed me over. I really wonder what are all the cars in the back parking lot doing back there. What, after getting such bad service, they hope to keep your car. WORST AUTO SERVICE! FACT. YOU CAN HAVE YOUR MOTOR REBUILT IN 2 WEEKS AT OTHER PLACES, YOUR TRANSMISSION REBUILT AT OTHER SHOPS IN 2 DAYS, BODY AND PAINT WORK DONE IN 3 TO 4 WEEKS. YOU WON'T FIND GOOD SERVICE HERE, AND DON'T FORGET, IF YOU LEAVE YOUR CAR THERE, HAVE ANOTHER SHOP INSPECT IT, I ONLY WENT THERE TO GET THE SMOG TEST AND SOME REGULAR WORK THAT ANY OLD SCHOOL MECHANIC COULD DO. BUT TAKING ANY NEW OR USED CAR WOULD BE STUPID. YOU CAN GO ANYWHERE ELSE IN KATY, AND GRT BETTER SERVICE THAN THAT, GARY SAID HE WANTED TO GIVE ME A WARRANTY ON THE WORK. I HAD TO SAY, "ON WHAT WORK, THE REPAIRS NOT DONE, REPAIRS DONE INCORRECTLY, OR THE DAMAGE DONE TO MY CAR BY YOUR GUY SEAN." WARRANTY ON THAT, JUST GIVE ME ALL MY MONEY BACK AND MORE FOR THE DAMAGE THAT SEAN CAUSED, THAT I HAD TO PAY OTHER SHOPS TO FIX. BY THE WAY, THE AUTO INDUSTRY STANDARD IS TO OFFER YOU THE OLD PARTS THAT WERE REPLACED. YOU WON'T GET THAT HERE, BECAUSE THEY DON'T REPAIR CARS HERE, OBVIOUSLY. NO WONDER SO MANY FOLKS HAVE A HARD TIME FINDING GOOD SERVICE IN AUTO SHOPS, BUT UNLESS WE ALL DO SOMETHING ABOUT IT, NOTHING WILL GET DONE. REPORT BUSINESS FRAUDULENT SERVICE TO COUNTY, CITY, STATE, AND NATIONAL ASSOCIATION LICENSED
DEPARTMENT PROGRAMS GOVERNING THESE INDUSTRY'S, YOU WON'T BELIEVE WHAT A DIFFERENCE IT MAKES. RECORD AND LOG WHAT YOU ASK THEM TO FIX, THE HOURS OR DAYS THEY HAVE THE CAR, AND THE MILAGE ON YOUR CAR WHEN YOU LEFT IT, AND MILAGE ON THE CAR WHEN YOU PICKED IT UP. ASK THEM TO SHOW YOU THE EXACT THINGS THEY SAID THEY FIXED, TAKE PHOTOS OF THIS. ALSO, BEFORE YOU TAKE YOUR CAR TO A SHOP, TAKE COMPLETE PHOTOS OF THE CAR, BODY, PAINT, WINDOWS, INTERIOR OF CAR, TIRES, AND UNDER HOOD. ALSO GO THRU A FEW SIMPLE LISTS OF WHAT WORKED PROPERLY BEFORE TAKING THE CAR IN ON PHOTOS AND VIDEOS. HAVE SOMEONE WITNESS THIS FOR PROOF IN COURT. GUT, REMOVE ALL ITEMS FROM THE CAR THAT HAVE VALUE AND AREN'T NEEDED IN THE CAR DURING REPAIRS. ALOT OF THEFT HAPPENS AT REPAIR SHOPS AS WELL AS DAMAGE TO YOUR VEHICLE AT SHOPS THAT THEY WON'T EVER TELL YOU. DON'T EVER ASSUME THAT THE JOB IS DONE. THE CAR IS SAFE, OR THAT YOUR CAR HASN'T BEEN BURGLARIZED OR DAMAGED. TRUST ME, IF YOU DON'T VERIFY THAT THE WORK WAS DONE, TAKE THE CAR TO ANOTHER SHOP TO GET IT CHECKED.