6650 Denton Highway, Watauga, TX 76148, United States
Showing 5 reviews out of 5 total
5 Stars - I love 1st place auto ACE was honest from the beginning and got me the car I wanted. Since they are so far away everything was ready for me when I showed up Allen the sales manager was also truly amazing nothing hidden definitely would recommend them to anyone.
5 Stars - My husband and I were driving by and he saw a truck that he was interested in so we decided to stop by and look at it. Ace came out and showed us the truck and told us to take it for a test drive. When we came back there was no high pressure sales in fact Ace told us to take our time and think about it. Ace and Allen made car buying a pleasurable experience. I would definitely refer my friends and family to go see them.
5 Stars - I searched online for months for exactly the car I wanted, and it just so happened that these guys had it, a white '07 Honda Pilot with some whistles and bells.
When I test drove it, he let me put the 2 car seats in the back so the whole fam could ride. He was not pushy at all. He didn't call me later to follow up why I didn't buy it immediately. He just let me think about it, and I did for a month.
After I had bought it and drove it home it had a problem, and here is where they earned this good review. It started to just totally die on me. Everything, interior lights, gadgets, engine, everything would just die and then immediately come alive again. So it was a serious problem; just imagine my little wife losing power on the freeway and no longer having power steering or brakes. Anyway I called JB and he said bring it in. They took it to their mechanic and had it fixed, free of charge (corroted battery cable was replaced). I had bought it with no warranty, and they were under no obligation to do this, but they did it just to do business the right way.
I paid a fair price, not a ridiculously low one, but a reasonable, fair one. I was not pushed. I was able to put all the kids in the car for a test drive, carseats and all. (They will probably let you even take a car home if you want to test it). They took care of me and backed up their car when it let me down.
4 Stars - My favorite place to purchase a vehicle. With all the options out there.
A Google User
1 Stars - BEWARE! Absolutely terrible! I was looking to buy a decent used vehicle here and spoke with the salesman named Felix Perez. He told me over and over he would NOT pull my credit unless I was present. Two days later I get an alert from my credit monitoring service telling me I had hard inquires from that place. I immediately called them and they had the nerve to try and sell me a car over the phone! They violated my trust and went behind my back. Not trustworthy!